Overview
Senior Product Manager (Technical) owning the Customer Identity & Access Management (CIAM) roadmap and end-to-end identity experience for Zinnia’s platform users.
What you'll do
- Own CIAM product roadmap, strategy, and direction across consumer, partner, and workforce identity.
- Lead identity capabilities for authentication, authorization, and the full user lifecycle.
- Set technical standards and direction for identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM).
- Drive build-vs-buy and platform decisions for identity providers and services and define integration strategy.
- Balance security, privacy, and usability to reduce account takeover, credential stuffing, fraud, and abuse.
- Partner with Security, Risk, and Compliance to meet applicable regulatory and industry obligations.
- Define and track identity success metrics such as MFA adoption and authentication success/abandonment.
What you'll need
- 9+ years of techno-functional product management.
- Degree (Bachelor’s/Master’s or equivalent) in technology or related field.
- Hands-on understanding of OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token management.
- Experience with CIAM/IAM platforms and identity providers (e.g., Okta/Auth0, Ping, ForgeRock, Microsoft Entra).
- Strong grasp of authentication and authorization models including SSO and MFA, and RBAC/ABAC.
- Knowledge of security, privacy, and regulatory/compliance requirements in a regulated industry.
- Hands-on API integration plus SQL and data analysis understanding.
Details
- Location: Gurugram, Haryana, India; Noida, Uttar Pradesh, India.
Read the full description and apply on the company’s own careers page.
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