Senior Program Manager

Overview

Oversee multiple projects and initiatives that support the organization's strategic goals, working closely with cross-functional teams to ensure successful execution, on-time delivery and adherence to quality standards.

What you'll do

• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop and maintain a detailed project plan to track progress and ensure timely delivery of project milestones.
• Monitor project progress and performance, identify and mitigate risks and issues, and communicate status updates to stakeholders and senior management.
• Collaborate with cross-functional teams to identify and resolve project-related issues and roadblocks.
• Take end-to-end Agile project management responsibility for scope, quality, resources, risk management, timeline and organizational release readiness.
• Develop and maintain strong relationships with key stakeholders to ensure project success and alignment with business objectives.
• Ensure adherence to project management methodologies, standards and best practices, and continuously improve project management processes and tools.
• Lead project meetings and presentations, and facilitate communication and collaboration among team members and stakeholders.
• Champion an AI-augmented approach to program management, using AI tools to synthesize program signals, draft stakeholder communications, and automate reporting and risk analysis.

What you'll need

• 8-11 years of experience in the IT industry, with 5+ years of experience in hard core software development project and program management.
• Strong understanding of project management methodologies, tools and techniques.
• Proven track record of successfully managing multiple projects and initiatives simultaneously.
• Excellent communication, negotiation and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and manage multiple stakeholders.
• Strong attention to detail and ability to manage competing priorities.
• Working knowledge of methodologies such as Agile-Scrum practices.
• Ability to drive project decisions through strong data governance and metrics.
• Strong problem-solving and decision-making skills.
• Demonstrated hands-on use of AI tools (e.g. Copilot, ChatGPT, Claude, Gemini) in your own program management workflow, including reporting, risk analysis and stakeholder communications.
• Hands-on knowledge and experience of software development and quality processes and standards.
• Hands-on knowledge and experience of release management and pre- and post-production product launches.
• Hands-on experience with Atlassian tools (JIRA/Confluence), AI-assisted reporting, automation, and agentic workflows (e.g. building prompts or lightweight agents to support planning, risk tracking or stakeholder updates).
• Basic knowledge of cloud (AWS) and DevOps practices.

Nice to have

• PMP certification.

Details

• Location: Pune, India.
• Work mode: NICE-FLEX hybrid model, with 2 days working from the office and 3 days of remote work each week.
• Reports into: Director.
• Role type: Individual contributor.