Senior Program Manager

Overview

Lead end-to-end strategic business programs for the Productivity Engineering team at Okta, bridging business strategy, technology execution and organizational goals.

What you'll do

• Lead complex, multi-stream programs and projects from initiation through execution and delivery, ensuring scope alignment, timeline tracking and milestone achievement.
• Oversee the overall project portfolio, maintaining roadmap visibility, aligning resources and balancing business priorities across cross-functional teams.
• Define and track core program performance metrics, key health indicators and business ROI, presenting executive dashboards and status updates to leadership.
• Collaborate with business leaders, engineering teams and global stakeholders to gather strategic requirements, resolve trade-offs and drive enterprise alignment.
• Proactively identify program bottlenecks, dependencies and risks, and implement mitigation strategies to ensure predictable delivery.
• Establish a robust program governance framework, standardize delivery methodologies and streamline execution workflows across global teams.
• Drive change management, communication plans and training programs for newly rolled-out enterprise initiatives to maximize user adoption.
• Support Procurement, Finance and Security with contract reviews, resource optimization and operational compliance as necessary.
• Serve as the primary point of contact and escalation for strategic program roadblocks, scope changes and executive alignment.
• Oversee enterprise SaaS applications, monitoring seat utilization, provisioning metrics and deployment health to optimize software spend.
• Partner with Procurement and IT leadership to manage renewal timelines, evaluate vendor commitments and align contract terms with operational needs.
• Identify opportunities to automate license request workflows, deprovisioning processes and compliance tracking using enterprise orchestration tools.

What you'll need

• 5+ years of experience leading complex strategic programs or PMO portfolios in enterprise IT, SaaS or high-growth technology environments.
• Proven track record of managing end-to-end program delivery, risk mitigation, resource allocation and multi-stream project roadmaps.
• High proficiency in tracking program KPIs, performance dashboards and executive reporting tools (e.g., Jira, Tableau, Power BI, Excel/Sheets) to support decision-making.
• Excellent verbal and written communication skills to lead alignment and use persuasion to align senior business partners and external vendors on new processes and business impacts.
• Deep experience with project and program management frameworks (Agile, Waterfall, Hybrid) and PPM/ITSM tooling (Jira, ServiceNow, Asana).
• Proven experience working autonomously and effectively in a fast-paced environment supporting a distributed, global company across time zones (particularly US hubs).

Details

• Hybrid work mode.
• Location: Bengaluru, India.