Sr. Program Manager, GIC

Overview

The Program Manager sits in the GTM Project Management Office (PMO) within the Strategy and Operational Excellence Pillar of Supply Chain. The role manages assigned Supply Chain projects, programs, or workstreams from planning through implementation, creating structure, coordinating cross-functional contributors, and delivering measurable business outcomes across global teams.

What you'll do

• Manage assigned projects or workstreams using the PMO project management framework and Run, Improve, Transform processes.
• Establish and maintain project plans, milestones, deliverables, dependencies, risks, issues, decisions, and action logs.
• Create structure and momentum in ambiguous situations by clarifying next steps, owners, and timing.
• Coordinate cross-functional project team members and facilitate working sessions, status meetings, and delivery checkpoints.
• Track progress against scope, timeline, resources, and quality expectations; identify variances and recommend corrective actions.
• Escalate risks, issues, and decisions through the appropriate governance path.
• Build effective working relationships with project team members, functional partners, and initiative sponsors.
• Communicate status, risks, dependencies, decisions, and upcoming milestones clearly and consistently.
• Facilitate alignment across stakeholders and help resolve issues within assigned areas of responsibility.
• Prepare concise updates, analyses, and recommendations for project governance and leadership discussions.
• Collaborate effectively across global teams, cultures, and time zones.
• Apply PMO standards, templates, tools, and governance consistently across assigned work.
• Maintain accurate project documentation and data in the designated PMO systems.
• Identify opportunities to simplify processes, improve visibility, and strengthen delivery practices.
• Share lessons learned and effective practices with the broader PMO community.
• Continue building project, program, business, and Supply Chain expertise.

What you'll need

• Bachelor's degree.
• 10+ years of relevant experience, including project or program management experience.
• Self-managing, results oriented and capable of leading multiple initiatives simultaneously.
• Demonstrated global collaboration, cross-cultural communication, time-zone coordination, and strong written documentation.
• Experience managing projects or workstreams with multiple stakeholders, dependencies, and deliverables.
• Working knowledge of project management practices, including planning, risk and issue management, status reporting, change control, and governance.

Nice to have

• PMP certification would be added advantage.
• Experience managing End to End (E2E) supply chain initiatives.
• Experience leading HMM efforts.
• Experience work with Plant, Operating Unit, or Pillar initiatives.
• Experience with change management, business readiness, or adoption activities.

Details

• Location: Powai, Mumbai, MH.
• Works across global teams, cultures, and time zones.