Senior Project Manager

Overview

Senior Project Manager at Landor, based in Mumbai, serving as an offshore operational anchor for client-facing Client Services teams across the US. The role owns Round 1 drafts of Scopes of Work, staff plans, project approaches and delivery timelines, and drives resource management, financial governance and delivery rhythm.

What you'll do

• Author and build high-quality initial drafts (Round 1) of Scopes of Work, detailed staffing plans, project methodologies/approaches and phase-by-phase delivery timelines, partnering with US Senior Client Service Leads to bring them to final approval.
• Establish and enforce critical path schedules, workback plans and milestone checkpoints across complex, multi-track brand initiatives; proactively anticipate bottlenecks and mitigate scope creep.
• Build, standardize and scale project management templates, leveraging generative AI tools and modern workflows to accelerate scoping, reporting and operational efficiency.
• Maintain rigorous, real-time client status documentation and dashboards; drive clear operational alignment so cross-functional squads know current status, upcoming milestones and next steps.
• Act as the operational "ground control" for squad allocations, working in direct partnership with Regional and Global Resourcing Directors and US Client Leads.
• Translate approved scopes and project timelines into precise resourcing allocations; monitor bandwidth and utilization proactively, identifying shortages or overages well in advance.
• Lead regular resource alignment reviews, managing cross-squad resource sharing and shifts as project needs evolve.
• Provide behind-the-scenes operational and project management infrastructure for new business opportunities and competitive pitch sprints (timelines, internal deliverable tracking, squad coordination).
• Partner with client leads to structure project setups, initial proposals and operational frameworks for organic extensions and follow-on phases across existing global client accounts.
• Drive commercial rigor across accounts by tracking ongoing project budgets, monitoring fee burn against milestones, and proactively forecasting revenue and billing milestones.
• Partner directly with the US Finance team and Client Leads to execute monthly billing requests, review draft invoices, manage PO tracking, and follow up on timesheet compliance and WIP reconciliation.
• Ensure all external- and internal-facing materials, pitch proposals, decks and status reports meet the highest standards of quality, precision and the Landor brand.
• Oversee the structured archiving of master deliverables, pitch collateral, credentials, case histories and commercial benchmarks across internal asset libraries and shared drives.

What you'll need

• Relevant experience of structured project management or project operations within a brand consultancy, creative agency or professional services firm.
• Demonstrated capability to author comprehensive Scopes of Work, staff plans, project approaches and commercial budgets from scratch (owning Round 1 deliverables).
• Hands-on experience managing agency resource allocation, staffing models and capacity forecasting in partnership with regional/global resourcing leads.
• Experience supporting new business pitches and organic account expansion ("farming") behind the scenes.
• Proven success collaborating across distributed, cross-functional teams, global brands and cross-cultural time zones.
• High comfort with modern project management systems, workflow automation and rapidly integrating generative AI tools to drive templatization and speed to output.
• Strong understanding of project finance, billable utilization, rate cards, fee structures and commercial risk mitigation.
• Exceptional written and verbal communication skills; ability to hold teams accountable, drive alignment and communicate clearly under tight deadlines and ambiguous situations.

Details

• Location: Mumbai, India.
• Hybrid work, with teams in the office around four days a week.