Senior Sales Engineer - Majors (Central)

Overview

Senior Enterprise Sales Engineer serving as a trusted technical advisor and strategic partner to customers and Sales, leading complex technical evaluations and shaping deal strategy in high-impact enterprise opportunities.

What you'll do

• Own the technical strategy across your accounts as a peer to the Account Executive, with a standing weekly 1:1 with each AE you support and a standing weekly account team call with the full ecosystem.
• Own the technical explanation behind consumption movement in your accounts, separating legitimate growth from misconfiguration and flagging forward-looking usage signalled by the customer.
• Lead discovery in every meeting, including meetings where you were invited to present.
• Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences, including executives.
• Own technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process.
• Identify, develop, and leverage technical champions across multi-stakeholder environments, with a structured plan for champion cultivation and influence throughout the deal cycle and beyond.
• Contribute to product direction by participating in structured product and engineering field feedback sessions and bringing field insights and customer patterns to PM and engineering teams.
• Ensure activity, deal progress, and customer interactions are accurately documented and up to date in related systems.
• Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted.
• Mentor peers, share best practices, and create reusable assets that scale knowledge across the region.

What you'll need

• 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
• Skilled at influencing and adapting communication across technical, business, and executive audiences.
• Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability.
• Strong communication skills, with the ability to explain technical concepts to a range of audiences.
• Experience displacing or consolidating away from an entrenched incumbent inside an account where that incumbent has internal advocates.
• A consultative, outcome-oriented approach to problem-solving and customer engagement.
• Demonstrated depth over breadth: has worked a very small number of very large organisations over long horizons and can describe how understanding of one account compounded across quarters.
• Experience mentoring peers or contributing to team enablement initiatives.
• Demonstrated capability of utilizing AI tooling and scaling it.
• Growth mindset, embracing change and being curious.
• Willingness to travel as needed to support customer engagements.

Details

• Location: Illinois, USA (Remote); Texas, USA (Remote).
• Reasonably estimated yearly salary: $149,000 to $198,000 USD.