Senior Sales Operations Analyst

Overview

Own project-level Sales Operations workstreams that scale the systems and processes supporting Samsara's Enterprise Account Executives, reducing pipeline friction and helping sellers spend more time in the field.

What you'll do

• Own project-level workstreams end-to-end that enable the Enterprise Sales team to spend more time in the field.
• Partner with Sales Operations leaders and Account Executives to refine the intake and prioritization process for sales requests, reducing friction in the pipeline.
• Identify pain points for Enterprise sellers and propose practical solutions that improve their day-to-day effectiveness.
• Serve as the go-to source for project-level data and reporting, building dashboards, analyses, and recommendations that inform decisions.
• Collaborate across internal departments (e.g., Deal Desk, Finance, Legal, Sales Strategy, GTM Systems) to execute improvements that increase revenue and profitability for Enterprise customers.
• Define project-level strategy and roadmap within function-wide workstreams, and represent progress, results, and next steps to Sales Ops leadership and sales stakeholders.
• Use AI to automate routine work, speed up analysis, and get to answers faster.
• Build KPIs in coordination with your manager, track performance against them, and proactively flag risk.
• Champion and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as the company scales globally and across new offices.

What you'll need

• 4–6 years of experience in a Sales Operations, Revenue Operations, or similar analytical/operations role in a dynamic environment.
• Demonstrated ability to own project-level workstreams end-to-end with minimal guidance, including monitoring metrics post-launch and addressing follow-on challenges.
• Strong written communication tailored to specific audiences, and the ability to present analysis and recommendations live to senior leaders and respond to follow-up questions.
• Proficiency in Salesforce.com and working familiarity with the broader sales technology ecosystem.
• Experience with Lead-to-Cash systems and business processes.
• Strong analytical skills and comfort working with sales data, able to act as the go-to source for project-level data sources and reporting.
• Ability to bridge differing perspectives across stakeholders and drive to consensus on project decisions.
• Excellent critical thinking skills to understand sales policies and processes at the company, team, and sales rep level.
• Bachelor's degree or higher.

Nice to have

• Business, finance, economics, or engineering degree focus.
• Salesforce CPQ experience and/or Salesforce administrator experience.
• Experience supporting Enterprise or large-segment sales teams.
• Experience in a Sales Operations or other support function supporting a public sector sales team (e.g., state/local government, K–12, higher education, or federal).
• Concrete examples of AI-driven solutions built or implemented to improve operational workflows, analyses, or reporting.
• Ability to translate between technical stakeholders and business leaders, explaining complex issues to different audiences seamlessly.
• Familiarity with Product Management and/or Six Sigma best practices.

Details

• Remote position open to candidates residing in the US, except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
• Annual base salary range of $79,432.50 to $120,150 USD, varying by approved pay zone and factors including city of residence, knowledge, skills, and experience.