Senior SAP Infrastructure Engineer

Overview

Manage, automate, optimize and improve Maersk's SAP infrastructure estate hosted primarily on Microsoft Azure, supporting both business-as-usual operations and strategic platform transformation across SAP landscapes.

What you'll do

• Manage and support SAP infrastructure environments hosted on Azure, including SAP application servers, HANA database servers, Web Dispatchers, high availability setups and disaster recovery environments.
• Provide technical support for BAU operations, incidents, service requests, changes, maintenance windows and problem management.
• Troubleshoot infrastructure issues across Linux, Azure, storage, backup, monitoring, networking and SAP platform components.
• Support critical incidents and major incident management calls by providing technical analysis, recovery actions and clear updates.
• Design, develop and maintain automation for SAP infrastructure operations using tools such as Ansible, PowerShell, Azure CLI, Bicep, Terraform, GitHub Actions or equivalent technologies.
• Automate repetitive operational activities such as patching, server validation, health checks, backup checks, disk/filesystem cleanup, monitoring checks and reporting.
• Build reusable scripts, templates, runbooks and pipelines to reduce manual effort and improve consistency.
• Identify opportunities to move BAU activities toward zero-touch or low-touch operations and promote infrastructure-as-code practices across the SAP estate.
• Manage Azure infrastructure components supporting SAP workloads, including virtual machines, disks, storage accounts, NetApp Files, networking, backup, monitoring, identities and automation services.
• Support Azure resource lifecycle management, including provisioning, scaling, rightsizing, tagging, cleanup and decommissioning.
• Review Azure platform configuration for performance, resilience, security and cost efficiency, and implement approved design patterns and operational standards with architecture and cloud platform teams.
• Identify and drive Azure cost optimisation opportunities across the SAP estate, including rightsizing, scheduling, reservations, storage optimisation, backup retention changes and decommissioning.
• Support cost governance by ensuring new infrastructure requests are justified, reviewed and aligned with platform cost control principles, and contribute to monthly cost reviews, savings tracking and optimisation reporting.
• Support high availability and disaster recovery design, testing and operational readiness for SAP workloads, and validate backup coverage, restore readiness, monitoring and recovery procedures.
• Identify gaps in backup, replication, failover and recovery processes and propose improvements; participate in resiliency tests and track outcomes, risks and follow-up actions.
• Support OS patching, SAP infrastructure patching, kernel updates and related maintenance, automating and standardising patching for HA and Non-HA SAP landscapes with pre-checks, post-checks, rollback plans and documentation.
• Support OS upgrade and migration initiatives, including RHEL lifecycle activities.
• Improve monitoring, alerting and operational dashboards for SAP infrastructure; analyse recurring incidents and alerts to identify permanent fixes and reduce alert noise and manual intervention.
• Drive problem management through root-cause analysis, preventive fixes, documentation and automation.
• Maintain accurate technical documentation, operational runbooks, architecture diagrams, SOPs, change records and Jira updates, and follow change, incident, access, security and operational governance processes.
• Work closely with SAP Basis, application, architecture, cloud platform, security, monitoring, backup, network and vendor teams, providing technical input into design, planning, operational readiness and implementation reviews.
• Support junior engineers through knowledge sharing, technical guidance and review of operational practices.

What you'll need

• Strong experience managing enterprise infrastructure workloads on Microsoft Azure.
• Good understanding of SAP infrastructure concepts, including SAP application servers, HANA databases, Web Dispatchers, HA/DR, backups and operational dependencies.
• Strong Linux administration experience, preferably RHEL.
• Experience with automation tools such as Ansible, PowerShell, Azure CLI, Bicep, Terraform or equivalent.
• Experience with Azure virtual machines, disks, networking, storage, monitoring, backup, identity and cost management.
• Understanding of HA clustering, failover, replication and disaster recovery concepts.
• Experience with infrastructure monitoring, alerting, incident management and problem management.
• Experience working with Jira, ServiceNow, GitHub or similar delivery and operational tooling.
• Strong troubleshooting and root-cause analysis skills.
• Ability to manage incidents, changes, risks and operational escalations.
• Ability to identify recurring issues and convert them into permanent fixes or automation opportunities.
• Strong documentation and runbook creation skills.
• Ability to work in structured change windows and support critical production activities.
• Strong understanding of service availability, SLA, operational risk and customer impact.
• Strong ownership and accountability, with a delivery-focused, outcome-oriented mindset.
• Proactive communication, risk management and issue resolution.
• Ability to work independently with limited supervision.
• Strong collaboration with technical and non-technical stakeholders.
• Continuous improvement mindset with focus on automation, optimisation and standardisation.
• Ability to guide and support junior team members.

Nice to have

• Experience supporting SAP workloads on Azure.
• Experience with Azure NetApp Files or enterprise storage platforms.
• Experience with SAP HANA infrastructure operations.
• Experience with backup and restore technologies for SAP/HANA workloads.
• Experience with GitHub Actions or CI/CD pipelines for infrastructure automation.
• Experience with Azure Cost Management, reservations, rightsizing and optimisation reporting.
• Familiarity with AI-assisted engineering tools for documentation, scripting, code review or operational analysis.
• Experience working in large-scale enterprise environments with strict governance and change control.

Details

• Role level: JL4, operating as a senior individual contributor who independently owns complex technical work and guides others.
• Location: Bengaluru, India.