Senior Software Engineer - BMC Remedy

Overview

Senior Software Engineer responsible for developing and delivering scalable BMC Remedy and BMC Helix solutions across the software development lifecycle.

What you'll do

• Customize and implement workflows in BMC Helix and ITSM Suite.
• Design and execute integrations using APIs, iPass, and web services.
• Configure and optimize Remedy Server in a server-group environment.
• Gather requirements and propose integration architecture with cross-functional teams.
• Support integrations involving SRM, Knowledge Management, and Atrium CMDB.
• Address customer concerns through communication and technical support.

What you'll need

• 10+ years of experience in BMC Remedy implementation.
• Knowledge of BMC Helix, ITSM Suite, SLM, Remedy Migrator, and Helix Deployment Manager.
• Experience with Developer Studio, Innovation Studio, Helix Dashboard reporting, and workflow customizations.
• Experience with iPass, webhooks, APIs, plug-ins, and web services.
• Experience configuring Remedy Server-group environments and troubleshooting AR Server issues.
• Experience implementing custom integrations and ITSM integrations.
• Knowledge of SRM, Knowledge Management, Atrium CMDB, overlay concepts, and basic ITIL frameworks.

Details

• Employment type: Permanent.
• Location: Bengaluru, Karnataka.