Senior Software Engineer – QM+AI, Global Converse, ITC

Overview

Senior Software Engineer – QM+AI for Global Converse within Supply Chain, Planning, and Corporate Functions. The role provides technical direction, architectural guidance, and delivery maturity while building reliable technical solutions and supporting consumer and enterprise experiences.

What you'll do

• Build, test, and maintain React applications and Node services.
• Work closely with product managers and engineers to understand requirements, develop technical specifications, and deliver quality software.
• Design, develop, and execute test strategies, test plans, and test cases across functional, integration, system, and regression testing.
• Write and maintain automated API, service-level, UI, and data-validation tests.
• Test and validate end-to-end business workflows across Supply Chain, Planning, Finance, and Corporate systems.
• Validate integrations and data flows between ERP, OMS, WMS, Planning tools, and Finance platforms, including REST APIs, events, and batch jobs.
• Design and implement RESTful APIs, microservices, and services using technologies like Node.js.
• Review code developed by other developers and provide feedback to ensure best practices.
• Develop databases, ensuring efficient data storage and retrieval.
• Write unit and integration tests and maintain high code quality standards using tools such as Jest, Mocha, or similar.
• Identify and fix performance bottlenecks across the full stack, ensuring high availability and responsiveness.
• Integrate with and maintain continuous integration/continuous deployment (CI/CD) pipelines.
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Provide technical leadership and mentorship to engineers, analysts, and partner teams.
• Partner with business and technology teams to define product features, and design, build, and launch new products or enhance existing platforms.
• Contribute to architecture evolution, security by design, and cost-efficient solutions.

What you'll need

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of professional software engineering experience building and operating production systems.
• Experience in microservices architecture, domain driven design, and RESTful API’s using languages such as Node.js and python.
• Experience using cloud services to build an integrated application, including AWS EC2, ECS, API Gateway, Lambda, relational databases, and non-relational databases.
• Experience with container orchestration using Docker/Kubernetes.
• Hands-on experience with automated testing frameworks for API, UI, and service-level testing, such as Selenium, Cypress, Playwright, REST Assured, Postman, and Karate.
• Experience implementing CI/CD and leading teams with DevOps responsibilities of deploying and supporting the software in production.
• Proven delivery excellence in highly collaborative, multi-disciplinary teams.
• Expertise in microservices architecture, domain driven design, and RESTful services.
• Proficiency in one or more of: Java/Kotlin, JavaScript/TypeScript, Python, or Go.
• Knowledge of secure coding practices, identity and access management, and compliance considerations.
• Strong problem-solving skills, with experience troubleshooting complex, distributed systems.
• Excellent verbal and written communication skills, with the ability to engage both technical and business stakeholders.
• Eagerness to learn and apply AI driven solutions to improve engineering productivity and system outcomes, and operational efficiency.
• Strong collaboration.
• A growth mindset — curious, adaptable, and energized by evolving technology.

Nice to have

• Good to have experience with observability and monitoring tools, such as Splunk and SignalFx.
• Familiarity with messaging and streaming platforms, such as Kafka and Event Hubs.
• Exposure to Supply Chain and Corporate domains, such as inventory, order management, logistics, warehouse management, and financial systems.
• Experience implementing or integrating with ERP platforms.

Details

• Location: Karnataka, India.