Senior Solutions Architect

Overview

As a Solutions Architect at GitLab, based in Singapore, you'll help prospects and customers understand how the Agentic DevSecOps platform can support their technical requirements and business goals across AI-driven software development lifecycles, acting as a trusted technical advisor through complex evaluations.

What you'll do

• Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities.
• Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle.
• Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions.
• Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value.
• Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness.
• Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts.
• Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations.
• Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.

What you'll need

• Experience working with customers in technical pre-sales, consulting, or similar customer-facing roles.
• Minimum 2+ years of presales or equivalent client-facing experience with a total of 5+ years of industry experience.
• Ability to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments.
• Working knowledge of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on familiarity with GitLab or similar DevSecOps or software delivery platforms.
• Clear communication skills with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders.
• Strength in building credibility, listening carefully, developing technical champions and representing customer needs to internal teams.
• Interest in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies.

Nice to have

• Competent knowledge of generative AI and agentic technologies.
• Familiarity with cloud platforms, self-managed environments, or transferable experience from related technical fields.

Details

• Location: Remote, Singapore.
• All roles are remote; some roles may carry specific location-based eligibility requirements.