Senior Specialist - HR

Overview

Individual contributor role managing HR service delivery across R1 locations, providing proactive HR support to assigned site associates, leaders and HR Business Partners, and supporting employee relations programs and policies that minimize corporate risk.

What you'll do

• Deliver ER service across R1 locations via Service Now query management, tiering support and other sources.
• Design and lead structured listening posts, employee skips, and focus group discussions.
• Proactively manage and resolve employee grievances and queries.
• Support business leaders in conducting constructive and progressive performance management discussions.
• Work closely with business leaders on performance improvement issues by collecting information, participating in reviewing performance improvement documents and making recommendations.
• Assist in managing ER cases, including disciplinary issues, grievances, involuntary exits, leave of absence, and sensitive and/or high-risk matters, to successful closure.
• Ensure consistency in approach and resolution of employee concerns, with high-quality documentation and report preparation.
• Report ER cases monthly via the internal tracking log for the site.
• Connect with HR Business Partners and other ER Advisors as necessary to keep them informed of employee relations matters on site.
• Share site-level data insights from trends observed via focus groups, listening posts, ER case logs, etc.
• Take an active role in implementing and communicating policies, procedures and programs.
• Work on HR projects.

What you'll need

• Proven Employee Relations and/or HR Business Partner experience.
• Ability to prioritize and execute programs and transactions in a fast-paced environment.
• Excellent written and verbal communication and interpersonal skills.
• Strong customer focus with an understanding of a strategic business viewpoint.
• Strong coaching and influencing skills.

Nice to have

• 5-7 years of work experience.