Senior Specialist, Implementation

Overview

The CIS Testing Team tests Mastercard products and services with financial institutions, enabling production electronic payments globally, including Mastercard Payment Gateway services testing. The role ensures accurate and precise vetting of customer network interfaces and systems to process financial payments, and supports customers in testing new Mastercard release code and changes to their systems.

What you'll do

• Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution
• Provide testing support to Mastercard customers for all products and services
• Act as processing implementation specialist to customers' processing support staff and provide guidance to execute all necessary processing implementation activities
• Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services/products)
• Define, create, maintain and document standard and non-standard key customer processing implementation processes
• Provide training to the CIS organization, other Mastercard organizations and the customer

What you'll need

• Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
• Information Technology system knowledge, with expert understanding of network topology, and project management
• Strong payment transaction processing and industry business principles knowledge
• Ability to interact well with customers and management
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Ability to drive change in a technical work environment
• Ability to multi-task covering multiple projects

Details

• Location: Pune, India