Senior Specialist, LCS Product Business Analyst

Overview

Senior Business Analyst within the Enterprise IT Legal, Compliance & Security Value Team, supporting the Compliance Product Line and the Restricted Party Screening (RPS) program for the Ethics & Compliance Office (ECO).

What you'll do

• Lead and coordinate ongoing RPS integrations, managing dependencies across diverse enterprise systems (e.g., SAP, Wall Street Suite, Veeva CRM, and others), and ensuring alignment with compliance and business requirements.
• Conduct in-depth discovery, requirements gathering, and gap analysis for new integrations, including system interviews and research under significant time and capacity constraints.
• Proactively identify and mitigate risks related to integration delays, system updates, resource shortages, and external technology supplier dependencies.
• Monitor and address data quality and data integrity issues from external data providers, ensuring ongoing compliance across all RPS solutions.
• Serve as the primary point of contact for RPS Dashboards and Portal support, implementing new change requests from business stakeholders.
• Design and deliver enhancements to Dashboards and Portal, ensuring data quality, compliance, and usability for all stakeholders.
• Prepare, maintain, and update comprehensive documentation (including SDLC artifacts), user stories, and acceptance criteria in alignment with organizational standards.
• Manage stakeholder communications, set expectations, and drive consensus on priorities and timelines, especially when facing conflicting requirements or pushback.
• Support the testing process by creating and, when necessary, executing test cases, and helping to prepare test data.
• Participate in Agile ceremonies and support the delivery manager by resolving blockers and dependencies and managing team coordination activities (e.g., vacation calendars).
• Champion innovation by identifying and driving creative problem-solving approaches, including AI proof-of-concepts and tools that improve integration processes, test data generation, and team productivity.
• Support teams seeking to integrate with the RPS platform, assisting with routine requests such as API access and test data needs, and escalating complex issues as appropriate.
• Contribute to broader Compliance Product Line initiatives as the portfolio evolves, in partnership with the Ethics & Compliance Office.
• Work within a matrix organizational structure, reporting to the functional manager and collaborating with the Product Manager; participate in product planning, execution, and delivery.

What you'll need

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 7+ years of hands-on experience in business analysis for large-scale, multi-system enterprise environments, preferably in regulated industries (pharmaceutical, life sciences, compliance, or similar).
• Demonstrated expertise in leading complex system integrations and supporting business intelligence/reporting solutions, including navigating ongoing integrations in an evolving system landscape with frequent updates.
• Advanced system thinking and ability to map and manage dependencies across multiple enterprise platforms and data sources.
• Proven ability to manage multiple concurrent projects and change requests under tight deadlines and resource constraints.
• Exceptional analytical, problem-solving, and stakeholder management skills, with a high degree of proactiveness, independence, and ownership.
• Familiarity with Agile/Scrum methodologies, including experience participating in ceremonies and supporting delivery management.
• High degree of initiative, self-sufficiency, adaptability, and ownership in a dynamic, high-pressure environment.
• Knowledge of GRC (Governance, Risk, and Compliance) principles and enterprise risk management.
• Primary skills: Business Analyst, SDLC Documentation, MuleSoft integration.

Nice to have

• Strong experience in dashboard/portal design, support, and enhancement, with a focus on compliance, data quality, and end-user usability.
• Experience with technology supplier management and troubleshooting data quality issues from external providers.
• Experience bringing innovative and creative problem-solving skills to technical product and integration process improvements, including AI-driven solutions.
• Knowledge of supply chain processes and platforms, experience with ServiceNow, and understanding of enterprise risk & compliance as well as SDLC documentation.

Details

• Location: Hyderabad (Hitec City Raidurg), India.
• Work arrangement: Hybrid.
• Employee status: Regular.
• Job posting end date: 10/23/2026.