Senior Staff IAM Software Engineer

Overview

Senior Staff IAM Software Engineer for ServiceNow’s Security Organization, Identity Platform Engineering team.

What you'll do

• Participate in technical aspects of deliverables including quality, performance, maintainability, and scalability.
• Lead end-to-end CI/CD pipeline development using GitLab, GitLab Runners, Jenkins, and Nexus.
• Implement infrastructure-as-code and configuration management with Terraform, Ansible, and Puppet.
• Own integrations across Identity Platforms and ServiceNow, including APIs, connectors, provisioning workflows, and lifecycle automation.
• Contribute full stack development for backend services and user-facing IAM workflows.
• Mentor and guide 4–5 junior to mid-level engineers.

What you'll need

• 10+ years of software engineering experience and 3+ years as a senior staff (or equivalent education/experience).
• Strong IAM domain experience including Identity Lifecycle, RBAC/ABAC, Access Certifications, and Privileged Access Management.
• Full stack depth with backend proficiency in Java or Python and MySQL or PostgreSQL plus knowledge of frontend technologies.
• Hands-on CI/CD and DevOps experience using GitLab, Jenkins, Nexus, JFrog (or equivalent).
• Proficiency with infrastructure automation using Terraform, Ansible, and/or Puppet.
• Ability to perform identity data analytics, including designing queries, building pipelines, and deriving insights.
• Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines.

Details

• Location: Bangor, MAINE, United States.
• Citizenship/residency restriction: only US citizens, US naturalized citizens, or US Permanent Residents (green card) will be considered.
• Work authorization likely needed for positions requiring controlled technology export approvals (subject to export control licensing/approval).