Senior Technical Architect

Overview

Senior Salesforce Technical Architect to design scalable Salesforce architectures, build AI agents with Agentforce, integrate enterprise applications, and provide technical leadership through the implementation lifecycle.

What you'll do

• Design and implement scalable, secure, and high-performance Salesforce solutions.
• Define technical architecture, integration patterns, data models, and development standards.
• Provide technical leadership and architecture guidance to Salesforce development teams.
• Conduct architecture reviews, code reviews, and technical design assessments.
• Ensure adherence to Salesforce best practices, security standards, and platform governor limits.
• Design, configure, deploy, and optimize Salesforce Agentforce AI agents.
• Build autonomous and assisted AI agent solutions for customer service, sales, and business operations.
• Configure Agentforce topics, actions, instructions, and agent workflows.
• Integrate Agentforce with Salesforce Flow, Apex, APIs, and external enterprise systems.
• Implement agent grounding strategies using Salesforce Data Cloud/Data 360, knowledge articles, and enterprise data sources.
• Develop agent testing, monitoring, security, and governance frameworks.
• Work with prompt engineering, Salesforce Prompt Builder, and Einstein Trust Layer capabilities.
• Identify opportunities to improve business processes through AI-driven automation.
• Provide technical expertise in Apex, Lightning Web Components (LWC), SOQL, Salesforce Flow, and REST/SOAP APIs.
• Design integrations using MuleSoft, middleware platforms, and event-driven architecture.
• Work across Sales Cloud, Service Cloud, and other relevant Salesforce products.
• Establish CI/CD, DevOps, release management, and deployment best practices.
• Troubleshoot complex technical and performance issues.

What you'll need

• 5+ years of hands-on Salesforce development, implementation, and architecture experience.
• Minimum 1 year of hands-on Salesforce Agentforce experience (mandatory).
• Proven experience architecting and deploying Agentforce-powered AI agents in real-world business environments.
• Strong proficiency in Apex, LWC, Salesforce Flow, SOQL, and Salesforce APIs.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong understanding of Salesforce security architecture, sharing models, and data governance.
• Experience designing enterprise integrations and API-based architectures.
• Working knowledge of Salesforce Data Cloud/Data 360, Prompt Builder, and Einstein Trust Layer.
• Experience in technical solution design, architecture documentation, and stakeholder communication.
• Ability to independently lead technical discussions and guide development teams.

Nice to have

• Salesforce Certified Application Architect or System Architect.
• Salesforce Certified Agentforce Specialist or equivalent current Agentforce certification.
• Salesforce Certified Platform Developer I/II.
• Experience with MuleSoft and enterprise integration frameworks.
• Experience implementing generative AI, LLM-based solutions, and retrieval-augmented generation (RAG).
• Familiarity with multi-agent orchestration, AI governance, and responsible AI practices.
• Experience working in Agile/Scrum delivery environments.

Details

• Location: Brazil, remote.