Senior Technical Writer

Overview

Senior Technical Writer to create and deliver developer-centered technical documentation for Okta products on developer.okta.com.

What you'll do

• Design, develop, edit, and deliver accurate developer documentation for Okta products.
• Work with Engineering, Product Management, QA, Support, and Information Development to ensure content quality and accuracy.
• Follow documentation guidelines to produce high-quality documentation.
• Prioritize documentation projects when working with multiple engineering teams.
• Collaborate with developers to review API documentation.
• Analyze customer feedback before and after publishing to improve depth, quality, and relevance.

What you'll need

• Minimum 4 years of relevant experience writing documentation for Cloud or Enterprise products.
• Excellent written and verbal communication skills.
• Experience writing SDK, CLI, or developer tools documentation.
• Experience writing developer documentation and release notes.
• Hands-on experience with Markdown, Visual Studio Code, Acrolinx, and Git/GitHub.
• Familiarity working with Jira and Confluence.
• Good collaboration skills with writers and cross-functional teams.

Details

• Location: Bengaluru, Karnataka, India.
• Work mode: Hybrid (2 days onsite per week).
• In-person onboarding and travel to the Bengaluru, IN office during the first week of employment.