Senior Transport Coordinator

Overview

Senior Transport Coordinator to partner with the Facilities Management team and oversee day-to-day transportation and logistics operations at the Charles Schwab site, including shuttle services, fleet management and transport coordination.

What you'll do

• Oversee day-to-day transport operations across the Charles Schwab site, including employee shuttles, visitor transportation and logistics services.
• Ensure transport schedules, routing and dispatch activities are executed flawlessly and meet service level commitments.
• Monitor and manage fleet inventory, vehicle maintenance schedules and transport equipment to maintain optimal operating conditions.
• Drive continuous improvement initiatives to enhance service delivery, route optimization and operational efficiency.
• Manage transportation vendor contracts and service agreements as approved by Charles Schwab stakeholders.
• Ensure vendor invoice processes comply with JLL and client standards.
• Conduct routine service audits to maintain vendor performance and accountability.
• Coordinate with transportation providers to address service gaps and optimize delivery.
• Participate actively in emergency evacuation procedures and drills.
• Support crisis management and business continuity planning initiatives related to transportation.
• Monitor and address health and safety issues proactively, ensuring compliance with DOT regulations and safety standards.
• Conduct reviews of driver safety protocols and recommend improvements as needed.
• Monitor and manage the transportation operational budget.
• Track expenditures related to fleet operations, maintenance, fuel and vendor services to maintain cost control measures.
• Provide financial reporting to support budget forecasting and planning.
• Identify cost-saving opportunities through route optimization and resource management.
• Serve as a key point of contact for transportation matters at the Charles Schwab site.
• Address complex issues proactively and identify opportunities for operational improvement.
• Maintain alignment with the facilities team to achieve key performance metrics (KPIs).
• Ensure consistent delivery against service level agreements (SLAs) for all transport services.
• Create and submit transport activity reports, fleet utilization data and monthly management reports.
• Provide regular updates to Charles Schwab stakeholders on operational performance and service metrics.
• Maintain comprehensive documentation of all transportation activities, incidents and maintenance records.
• Generate insights and recommendations based on operational data and performance trends.

What you'll need

• Bachelor's degree in Logistics, Supply Chain Management, Business or a related field.
• Minimum 3–5 years of experience in transportation coordination, fleet management or logistics, preferably in corporate or financial services environments.
• Strong knowledge of transport operations, fleet management and soft services delivery.
• Solid understanding of DOT regulations, occupational safety standards and transportation compliance requirements.
• Demonstrated aptitude in client-centric operations and service delivery.
• Working knowledge of transportation management systems, GPS tracking and fleet management best practices.
• Valid driver's license with clean driving record.
• Ability to effectively implement improvement plans and drive change.
• Superior communication skills (written and verbal).
• Strong reporting and presentation capabilities.
• Proactive problem-solving mindset with attention to detail.
• Professional demeanor with a client-first attitude.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

Details

• Location: On-site, Hyderabad, TS.
• Scheduled weekly hours: 48.
• Flexible hours, including occasional evenings or weekends as needed.