Service/Product Offer Management Specialist

Overview

Manages the lifecycle of a product or service, bringing subject matter expertise to technical solution crafting, product positioning in the market, identification of new commercially viable offerings, and enhancement of existing ones.

What you'll do

• Engage with Engineers, Consultants, Technical Architects and Solution Architects to ensure the crafted solution meets client requirements.
• Achieve set and agreed product sales to meet specified financial goals.
• Develop and deliver product training to client facing staff.
• Influence and guide the Sales team to ensure they are equipped to close deals involving their products and services.
• Engage with and offer support to internal and external stakeholders to ensure the project's success.
• Analyze product data to establish trends and insights using internal and external sources.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Research and interpret competitor offerings and market trends against the client base with a strong data analysis focus.
• Determine the appropriateness of pricing of existing and new investment strategies in line with projected value, competitor offerings and market trends.
• Draft and maintain product specification documents.
• Provide product knowledge input for compiling client proposals.
• Write RFI/RFP responses and bids and obtain vendor product certification for the product portfolio.
• Recommend product enhancements and updates to identify new business opportunities.
• Participate in the product development life cycle to understand how new products or product features will impact end users and client facing areas that directly support them.
• Monitor the legislative and regulatory environment and shareholder requirements, providing insights and impact assessments to ensure full compliance.

What you'll need

• Seasoned knowledge of market segments and product portfolio categories.
• Seasoned knowledge of product lifecycles and technology solutions.
• Seasoned knowledge of product management disciplines and tools.
• Demonstrated financial awareness and commercial acumen.
• Strategic thinking skills with sound presentation and public speaking abilities.
• Seasoned problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Seasoned understanding of the organization's transformation and change programs.
• Sound understanding of the technologies related to product areas.
• Seasoned understanding of the product's functionality and capability.
• Astute mind-set with critical thinking ability.
• Bachelor's degree or equivalent in Information Technology, Computer Science, Business or related field.
• Seasoned experience in a similar position, preferably gained within a global technology services organization.
• Seasoned experience gained within the technology industry.
• Seasoned track record managing the implementation of new products or product lines.

Nice to have

• Relevant certifications such as Scaled Agile and ITIL.

Details

• Location: Hyderabad.
• Workplace type: Hybrid.