Ships Agency Operations Executive, Mumbai

Overview

A Ships Agency Executive coordinates vessel port calls, including full agency and husbandry services, safely, efficiently and in compliance with port requirements, within Wilhelmsen Port Services.

What you'll do

• Attend and board vessels as required and as directed by the respective Manager, in accordance with customer requirements.
• Coordinate assigned port calls effectively, including full agency and husbandry services, with a sound understanding of port, customs, Port Health Organisation (PHO), and immigration clearance procedures.
• Support maritime logistics-related formalities and activities, including coordination with shipping lines and terminal operators, as required.
• Advise on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (WASP), and mandatory use of the operating system as the reporting tool in line with the SOP.
• Ensure proper monitoring of the vessel and attendance to any follow-up enquiries.
• Ensure correct pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call; the same applies when additional funding is required before the vessel sails.
• Establish and maintain vessel files and ensure all transactional systems are updated in real time.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to the Manager.
• Monitor and record expenses arising during vessels' port calls.
• Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
• Proactively follow up, check and approve supplier invoices.
• Ensure cost-effective vessel operations.
• Comply with WPS Standards when working in ports and onboard vessels.
• Provide input to improve the operational and cost efficiency of the port call.

What you'll need

• Excellent written and verbal communication skills.
• Process and system understanding.
• Self-motivated and results-oriented.
• Proactive, with the ability to anticipate issues and facilitate preventive measures.
• Able to work under pressure.
• Problem-solving skills, with the ability to make fast and sound judgements.
• Able to effectively plan and direct an operation without compromising safety of personnel and vessel.
• Familiar with port and local authority regulations, procedures and governing tariffs.
• Ability to use and adapt to the company's systems and tools.
• Ability to communicate effectively with stakeholders and internal teams.

Details

• Work location: Chembur, Mumbai.
• Candidates may be subject to reference and additional background checks as part of the application process.