Software Consultant-Truss-Texas

Overview

Serve as a Software Consultant for the Texas region, maintaining existing customers and supporting new business opportunities through software demonstrations and technical assistance. Act as the key technical advisor for customers using Alpine’s proprietary software suite.

What you'll do

• Partner with customers within the territory to help them get the most out of Alpine software and improve their business operations.
• Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
• Partner with sales in new account acquisitions.
• Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.
• Manage the technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.
• Act as the Software Expert in the designated territory for escalated and higher-level requests.
• Introduce customers to new software features.
• Partner with the territory salesperson on customer priorities.
• Build rapport and develop lasting relationships with customers’ staff.
• Work cross-functionally with software development on territory market needs.
• Perform other duties as assigned.

What you'll need

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred.
• 3 years of experience in construction technology preferred.
• 3 years of experience with technical implementation of software preferred.
• Experience in the truss industry preferred.
• Experience interacting with customers in a service or support capacity.
• Strong organizational skills.
• Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders.
• Proven experience as a highly motivated, independent, results-driven, self-starter.
• Valid driver's license and good driving record.

Nice to have

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management.
• 3 years of experience in construction technology.
• 3 years of experience with technical implementation of software.
• Experience in the truss industry.

Details

• Texas region.
• Regional travel of up to 80% is required.