Software Deployment Specialist

Overview

Manage and execute software deployment activities across enterprise systems, with a focus on software updates and campaign content delivery to ATM devices.

What you'll do

• Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks.
• Utilize various enterprise software and content deployment tools and quickly adopt new solutions.
• Own and ensure software compliance across the managed environment.
• Monitor deployment performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency.
• Communicate regularly with the Account Support Organization to align deployment activities and resolve issues proactively.
• Work closely with IT support teams to ensure smooth delivery and minimal disruption to end-user systems and ATMs.
• Generate detailed reports using Microsoft Excel, including pivot tables, advanced formulas, and data visualizations, to track content delivery progress and system status.
• Attend regular team meetings to report progress, align on tasks, and contribute to continuous improvement initiatives.
• Collaborate with internal stakeholders to define software and campaign deployment objectives, timelines, and success metrics.
• Maintain documentation and ensure compliance with internal policies and industry standards.

What you'll need

• Minimum 2 years of relevant IT experience.
• Strong proficiency in Microsoft Office, especially Excel, including formulas, pivot tables, and data analysis.
• Experience in IT support, ideally in the ATM or financial services industry.
• Understanding of software deployment lifecycles, ITIL processes, and change management procedures.
• Strong problem-solving, organizational, and communication skills.

Nice to have

• University degree in Information Technology or a related field, or equivalent working experience in a similar IT role.
• Hands-on experience with enterprise software distribution tools, such as CA ITCM, Microsoft SCCM, or similar.
• Familiarity with scripting, such as PowerShell, for automation of deployment tasks.
• ITIL Foundation certification.
• Experience working in regulated or highly secure environments.

Details

• Location: Hyderabad, India.
• Hybrid work arrangement.