Software Engineer | 7+ years| Python | Bangalore

Overview

Software Engineer for Cisco’s Customer Experience (CX) Engineering team, specializing in Gen AI application development with a networking background.

What you'll do

• Design and implement solutions for the customer experience platform.
• Develop and deliver high-quality applications for customer-facing platforms.
• Own projects end to end, from concept and architecture through deployment and support.
• Contribute to architecture decisions and optimize performance for continuous improvement.
• Partner with cross-functional teams to translate requirements into technical solutions.
• Ensure solutions are robust and maintainable.

What you'll need

• 7+ years of experience with a Bachelor’s degree (or 5+ years with a Master’s) in a relevant technical field.
• Development experience in Python and practical experience developing generative AI applications.
• Experience building end-to-end software systems from architecture to production.
• Expertise building and integrating APIs and designing/managing SQL and NoSQL databases.
• Experience with Kubernetes (K8s), including custom resource definitions (CRDs).
• Experience with LLM frameworks (e.g., LangChain) and observability platforms (e.g., LangSmith).

Nice to have

• Practical experience with multiple LLMs, including OpenAI, Anthropic, and Mistral.
• Familiarity with React or Angular.
• Experience integrating with Model Context Protocols and related ecosystem tools.
• Strong analytical, debugging, and problem-solving skills for complex system-level issues.

Details

• Location: Bangalore.