Solutions Architect, Manager - Public Sector

Overview

Lead a team of Solutions Architects serving public sector customers, combining technical strategy, customer outcomes, and team leadership. You will also act as a hands-on Solutions Architect on selected opportunities.

What you'll do

• Lead multiple high-impact initiatives that support strategic public sector sales opportunities.
• Manage a team of Solutions Architects through hiring, coaching, feedback, and retention.
• Guide technical evaluations and validation efforts to help customers understand how GitLab meets their business and technical requirements.
• Collaborate with regional sales managers on account strategy and with cross-functional leaders on complex opportunities.
• Improve team practices and execution strategies in partnership with Solutions Architect leadership and other departments.
• Communicate GitLab's vision, strategy, and values in a way that helps your team apply them in day-to-day work.
• Track team execution through key performance indicators and provide clear updates to peers and leadership.
• Model strong customer engagement by acting as a Solutions Architect on selected opportunities to support customer success.

What you'll need

• 3-5 years experience in Public Sector.
• 2+ years of experience leading high-performing teams, ideally in a global or remote environment.
• Experience leading teams with accountability for execution, coaching, and performance.
• Experience in technical pre-sales or a related information technology role that supports customer-facing solution design.
• Knowledge of modern software development or operations practices across the software delivery lifecycle.
• Familiarity with cloud computing technologies and the practices that support secure, scalable adoption.
• Ability to mentor others and give and receive constructive feedback in a clear, respectful way.
• Experience working with other managers and cross-functional partners to develop and carry out shared strategies.
• Experience supporting public sector customers and understanding the needs of regulated or mission-driven environments.
• Must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization).

Nice to have

• Openness to bringing transferable leadership and technical experience from adjacent fields where customer outcomes, collaboration, and technical credibility are important.

Details

• Location: Remote, United States.
• Reports through the sales organization and works closely with regional sales managers, as well as peers in Engineering, Product Management, and Marketing.
• Distributed team that collaborates asynchronously across regions.
• Sales roles are eligible for incentive pay targeted at up to 100% of the offered base salary.