Solutions Architect, Public Sector - West

Overview

As a Public Sector Solutions Architect, you will be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You will own the technical evaluation and validation stages of the sales cycle and guide customers through proofs of concept and value.

What you'll do

• Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
• Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
• Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.
• Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.
• Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
• Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
• Run Value Stream Assessments to identify opportunities for customers to improve their software delivery with GitLab.

What you'll need

• Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design.
• Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.
• Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.
• Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options.
• Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams.
• Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.

Details

• Remote, United States.
• Base salary range: $103,650 to $197,550 USD (United States residents only); excludes bonuses, equity, and benefits.
• Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
• Benefits include flexible paid time off, team member resource groups, equity compensation and employee stock purchase plan, growth and development fund, parental leave, and home office support.