Solutions Engineer - Bugsnag

Overview

Solutions Engineer supporting enterprise customers as they adopt BugSnag to improve application stability and software quality.

What you'll do

• Support enterprise customers during BugSnag adoption.
• Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations.
• Conduct technical discovery with Account Executives.
• Help customers understand application monitoring and stability challenges.
• Provide technical guidance for integrating BugSnag into development workflows.
• Collaborate with Product, Engineering, and Customer Success to share customer feedback.

What you'll need

• 2+ years of experience in Solutions Engineering, Technical Support, Software Engineering, QA, or a customer-facing technical role.
• Knowledge of software development fundamentals and debugging techniques.
• Experience with APIs and one or more technologies such as JavaScript, Java, .NET, Python, or mobile development.
• Strong communication and customer-facing skills.
• Ability to collaborate effectively across Sales, Product, and Engineering.

Details

• BugSnag monitors application stability by identifying, prioritizing, and resolving software errors across web, mobile, and backend applications.