Solutions Engineer, Mid-Market (Canada)

Overview

Motive's Mid Market Solutions Engineer partners with Account Executives to shape deal strategy, deliver product demonstrations, and act as a trusted advisor to Mid Market customers and prospects.

What you'll do

• Partner with Mid Market Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making
• Showcase Motive's value by creating customized demos that resonate across technical, operational, and business audiences
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes
• Develop deep knowledge of the competitive landscape, supporting Mid Market AEs on displacement and growth opportunities
• Establish yourself as a product authority, mastering today's platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Mid Market organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation

What you'll need

• 3+ years of experience supporting Mid Market or comparable market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware
• Experience in a customer-facing pre-sales role with the flexibility and willingness to travel 15-20%
• Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable)
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences
• Demonstrated success supporting complex solution sales and navigating Mid Market, or similar market segment, sales cycles
• Proven analytical and problem-solving abilities with a solutions-oriented mindset
• Experience with APIs, integrations, and technical solution design

Nice to have

• Bachelor's degree
• Advanced degree

Details

• Location: Canada, remote
• Travel: 15-20% required
• Reports to Solutions Engineering leadership
• Some interviews or new-hire training sessions may be held in person at one of Motive's global offices