Specialist - F&A - I2C 4B

Overview

Specialist role in Finance & Accounting (I2C 4B) focused on accounts payable/collections operations, client communications, compliance, and process documentation.

What you'll do

• Complete quality checks as defined and agreed with client contracts.
• Manage the ITC portfolio and maintain customer relationships.
• Respond to customer emails related to payment, disputes, and collections queries.
• Maintain exception logs for process exceptions for knowledge retention.
• Prepare and complete SOPs or process manuals per client and process requirements.
• Adhere to internal compliance policy and guidelines during daily operations.

What you'll need

• Have a Bachelor’s degree in Accounting, Commerce, Economics, or Finance.
• Possess an Accounts Payable/Receivable and collections related background (Accounts Receivable, Collections Management, ARM).
• Demonstrate English language proficiency at Upper Intermediate level (B2).
• Have data literacy and data visualization capabilities.
• Be able to manage deductions.
• Use lean process improvement concepts including Lean Six Sigma (LSS).

Details

• Location: Kolkata, West Bengal, India.
• Work mode: Remote Type - Office Work.
• Shift: Evening (India).
• Employment type: Regular.