Specialist - HR Shared Services 4B

Overview

Specialist role in HR Shared Services at Genpact, handling end-to-end HR transactional activities and employee record management.

What you'll do

• Carry out end-to-end HR Shared Services transactional activities
• Deliver a quality and professional service to all internal customers and stakeholders
• Follow Standard Operating Procedures to ensure high quality and consistent service delivery
• Collect and cleanse data to populate management reporting systems
• Manage and respond to HR inquiries from employees and managers
• Process employee data changes accurately and in a timely manner
• Administer HR transactions such as new hires, terminations, and promotions
• Maintain employee records and ensure data integrity
• Assist in benefits administration and support open enrollment processes
• Collaborate with HR Business Partners and other teams to resolve complex HR issues
• Ensure compliance with HR policies and procedures
• Contribute to continuous improvement of HR Shared Services processes and systems

What you'll need

• Bachelors in HR/Industrial Relations, Bachelors in Human Resource Management, Bachelors in Psychology, Masters in Business Administration, or Masters in Human Resource Management
• Professional in Human Resources (PHR) certification, Senior Professional in Human Resources (SPHR) certification, or SHRM-SCP certification
• Good interpersonal skills, as the resource will be interacting with stakeholders
• Sound domain knowledge of process deliverables
• Ability to get into detailing of the process and an eye for detail
• Required skills: Employee Experience, Employee Lifecycle Management, Exit Management, HR Reporting, Human Resources Operations, Oracle HR Help Desk, Oracle Redwood, Query Manager
• English language proficiency at Advanced level (C1), required

Details

• Location: Mumbai, India (Unit No. 1901, Cignus, Powai)
• Job type: Regular
• Remote type: Hybrid
• Work shift: Flex Time (India)