Specialist - Product Expert (Cargo Solutions)

Overview

Specialist - Solution Engineering role at Accelya, delivering solution engineering for airline software customers, including technical solution design, implementation approaches and expert technical support across pre-sales and delivery engagements.

What you'll do

• Design technical solutions for airline software implementations, producing clear architecture diagrams, integration specifications and implementation approaches
• Lead technical discovery sessions with airline customers, gathering detailed requirements and translating them into well-structured solution designs
• Provide expert pre-sales technical support, contributing to RFP responses, technical demonstrations and proof-of-concept activities
• Use GitHub Copilot or equivalent and Claude or equivalent for solution design documentation, technical specifications and AI-assisted prototype development
• Conduct technical analysis of competitor solutions (leading airline technology providers), identifying Accelya's technical differentiation
• Collaborate with implementation and product teams to ensure solution designs are technically sound and implementable within scope
• Develop technical delivery estimates and risk assessments for proposed airline software solutions

What you'll need

• 3–5 years of solution engineering or technical pre-sales experience
• Proven ability to design and document technical solutions for enterprise software implementations
• Good knowledge of airline technology or enterprise SaaS architecture
• Strong customer-facing technical communication skills
• Bachelor's degree in Computer Science, Engineering or related field

Nice to have

• Knowledge of airline technology architecture, NDC standards and the technical approaches of key players in the competitive airline technology market
• Use of GitHub Copilot or equivalent and Claude or equivalent for AI-assisted technical design documentation, specification generation and prototype development
• Familiarity with IATA standards relevant to airline retailing, distribution and operations technology
• Experience with how AI is transforming solution engineering, including AI-generated architecture diagrams and intelligent competitive analysis tools

Details

• Location: Mumbai, India
• Smart working: hybrid remote/office working environment
• Flexible working hours