Sr Analyst I Infrastructure Services

Overview

Senior analyst role in infrastructure services, providing technical support, supporting infrastructure projects, and monitoring and troubleshooting infrastructure systems.

What you'll do

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+.

Details

• Work model prioritizes in-person collaboration while offering flexibility.