Sr Analyst I Infrastructure Services

Overview

Sr Analyst I Infrastructure Services provides expert technical support for infrastructure services, including monitoring, troubleshooting, and implementation support.

What you'll do

• Respond to complex infrastructure issues and inquiries.
• Assist in implementing infrastructure projects with assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems.
• Collaborate with the team to improve infrastructure efficiency.
• Develop infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge and critical thinking to resolve infrastructure problems.
• Follow established best practices and standards for infrastructure delivery.

What you'll need

• Bachelor’s degree in a relevant field or equivalent education and experience.
• Typically 5+ years of relevant work experience.
• At least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiency in data analysis and problem-solving.
• Ability to stay abreast of industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+.

Details

• Work model prioritizes in-person collaboration, with flexibility.