Sr. Business Integration Solutions Analyst

Overview

Analyzes, documents, and supports integrations between the platform and external Applicant Tracking System (ATS) partners to promote reliable data exchange, seamless customer onboarding, and a consistent integration experience across a growing partner network.

What you'll do

• Analyze integration processes to identify opportunities to improve scalability, automation, reliability, and time to market across partner and platform integrations.
• Define evaluation criteria to determine when integration capabilities should be standardized, configurable, or tailored for customer-specific needs.
• Gather and maintain requirements by analyzing business and technical needs for strategic partner integrations and platform capabilities.
• Develop detailed API requirements for data exchanges, workflows, background check initiation, status updates, results delivery, and related integration functionality.
• Translate partner capabilities into actionable user stories, requirements, and acceptance criteria aligned with business and technical objectives.
• Recommend reusable patterns by analyzing common customer and ATS needs to support scalable, repeatable integration approaches.
• Identify automation opportunities to reduce manual implementation effort through standardization, reusable services, and standardized APIs.
• Coordinate cross-functional requirements throughout discovery, development, certification, launch, support, and enhancement cycles.
• Research ATS capabilities including APIs, data models, authentication, webhooks, rate limits, and other integration mechanisms.
• Maintain data mappings between internal platforms and partner systems, documenting candidate, job, application, status, recruiter, and related data flows.
• Collaborate with Engineering to evaluate API changes, technical solutions, architectural tradeoffs, observability improvements, and reliability enhancements.
• Analyze enhancement proposals and recommend priorities based on strategic value, recurring customer needs, implementation effort, and technical debt.
• Document integration standards by maintaining clear requirements, API changes, patterns, and feedback from customer-facing teams to identify systemic issues and drive continuous improvement.
• Other duties assigned.

What you'll need

• Bachelor's degree in Management Information Systems, Business Administration, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
• 7+ years of experience in business analysis, integration analysis, systems analysis, technical product support, or a related technical discipline.
• Experience working with SaaS integrations, APIs, or integration platforms.
• Strong technical understanding of REST APIs, JSON/XML, authentication, data mapping, webhooks, polling, and error handling.
• Experience translating functional and technical concepts into business requirements, user stories, product specifications, and acceptance criteria.
• Strong analytical and problem-solving skills.
• Ability to organize and manage competing priorities.
• Ability to operate effectively across technical and non-technical teams.
• Experience with Applicant Tracking Systems (ATS), HR technology, HCM, recruiting, or background screening.
• Experience supporting integration products or developer/API products through implementation and ongoing enhancement.

Nice to have

• Familiarity with event-driven architectures, webhooks, middleware, and integration monitoring.

Details

• Location: USA, Remote.
• Work schedule: Mon–Fri, 8:00 am–5:00 pm EST.
• Travel: Regular travel required, averaging approximately 25% based on business needs.
• Employment type: Full-time position.