Sr. Developer, AI and Agentforce

Overview

Sr. Developer on the AI Acceleration team, delivering scalable AI-powered solutions across Salesforce Agentforce and Data 360, plus net-new AI technologies adjacent to the Salesforce ecosystem.

What you'll do

• Build, test, and enhance Agentforce Agents, workflows, and automations, supporting intelligent customer-facing and internal experiences
• Prototype and evaluate net-new AI technologies adjacent to the Salesforce stack, assessing fit and feasibility for client strategic initiatives
• Design and build scalable and secure data architectures on Salesforce Data 360, defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns
• Leverage unstructured DMOs, retrievers, and search indexes
• Engage with customers to define requirements, and propose and deliver complex, often ambiguous solutions that combine Salesforce and adjacent AI technologies
• Develop using the Lightning Framework (LWCs), Apex, and JavaScript
• Collaborate with project teams to translate requirements, including exploratory and strategic asks, into effective technical solutions
• Stay current with Salesforce releases, Agentforce enhancements, platform best practices, and the broader AI landscape
• Acquire and maintain relevant Salesforce certifications aligned with your career development goals
• Be a NeuraFlash and Accenture evangelist in the Salesforce and AI communities, and help cultivate a company culture of success, both company and personal, and fun
• Leverage the latest AI tools and development assistants to maximize the efficiency and speed of builds

What you'll need

• 3+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWCs), and JavaScript
• Strong understanding of Salesforce's Apex language and coding patterns/best practices
• Strong foundation in overall software development principles, including programming fundamentals and object-oriented programming (OOP)
• Strong understanding of CI/CD processes and source tracking with Git
• Experience integrating Salesforce with third-party systems via REST APIs
• Experience building solutions on Salesforce Data 360
• Experience building Agentforce agents, workflows, and automations
• Demonstrated curiosity about, and hands-on experimentation with, AI technologies beyond core Salesforce (LLM APIs, agent frameworks, emerging tooling)
• Strong ability to learn and acquire new technical skills quickly to solve business problems
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders

Nice to have

• Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
• Experience with Agentforce Agent Script (next gen authoring)
• Relevant certifications such as Salesforce Platform Developer I/II, Salesforce Data Cloud Consultant, Salesforce Agentforce Specialist, or Claude Certified Architect
• Prior consulting or professional services delivery experience
• Experience prototyping with LLM providers (Anthropic, OpenAI, etc.), vector databases, or agent orchestration frameworks outside the Salesforce ecosystem
• Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
• Understanding of Salesforce's Enhanced Chat and Omni-channel
• Experience with Amazon Connect or other telephony platforms
• Experience writing, testing, and deploying AWS Lambda functions
• Proficiency in using Claude Code or similar AI coding agents

Details

• Remote - India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune only)
• Anticipated travel commitment of up to 25% for customer projects and company events
• Interview process: recruiter screen (30 min phone), peer interview (45 min video), panel interview with real-time exercise (60 min video), leadership interview (45 min video)