Sr. Enterprise Application Engineer

Overview

Lead the design and integration of OpenGov's core business systems spanning IT, identity, and GTM-adjacent platforms, with architectural decision-making, long-term system design, and mentorship of other engineers.

What you'll do

• Design and build API-based integrations between enterprise applications (Okta, Google Workspace, Slack, NetSuite, Workday) and third-party services, using REST, GraphQL, and SOAP APIs and event-driven workflows.
• Partner with the Business Systems team on integrations that touch Salesforce via API; this role works through the Salesforce API, not Salesforce development (no Apex, LWC, or Flow work).
• Own complex, cross-functional systems and automations end-to-end, including requirements gathering, design, implementation, testing, and long-term maintenance.
• Architect and continuously improve onboarding, offboarding, and lifecycle workflows for users, applications, and assets, with a focus on scalability and auditability.
• Define and enforce access control models across cloud systems, ensuring least-privilege access and alignment with security best practices.
• Serve as a technical escalation point for complex integrations and systems issues, providing root-cause analysis and durable fixes.
• Partner with stakeholders across GTM, Finance, HR, Security, and IT to scope and prioritize systems integration initiatives.
• Evaluate and integrate AI-native tools and workflows to improve efficiency across the enterprise systems stack.
• Mentor other engineers by sharing knowledge, reviewing designs, and raising overall technical quality.
• Author and maintain high-quality technical documentation, system diagrams, and SOPs.

What you'll need

• 7+ years in enterprise systems engineering, IT systems engineering, or business systems administration.
• Hands-on multi-platform integration experience.
• BE/B.Tech in Information Technology, Computer Science, Business, or equivalent practical experience.

Details

• Based in the Pune office, onsite 4 days a week.
• Works closely with US and India-based Enterprise Technology teams.