Sr Salesforce Administrator

Overview

Lamb Weston is seeking an experienced Sr. Salesforce Administrator to support the ongoing delivery, enhancement, and stability of its Salesforce platform. The role enables sales and service operations, supports project-based implementations, and maintains a reliable production environment while partnering with stakeholders globally and an AMS partner.

What you'll do

• Lead the configuration and enhancement of core Sales and Service Cloud functionality, including leads, opportunities, account/contact management, forecasting, territory management, sales workflows, case management, queues and knowledgebase content.
• Work closely with business teams and the AMS partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes.
• Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases.
• Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability.
• Own and deliver enhancement requests, including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams.
• Act as a platform steward, promoting best practices, standardization, scalability, and adherence to enterprise governance standards.

What you'll need

• 5+ years of Salesforce administration experience in enterprise environments.
• Deep understanding of Sales and Service Cloud capabilities.
• Proven experience supporting both project implementations and production support environments.
• Understanding of integrations and upstream/downstream systems (ERP, marketing automation, etc.).
• Familiarity with UAT processes and working within a structured release cycle.
• Strong interpersonal and communication skills across cultures and regions with a customer-service mindset.
• Salesforce Administrator certification required.

Nice to have

• Advanced Admin and/or Sales or Service Cloud Consultant certification.

Details

• Full-time position.
• Location: Statewide Multi Use, ID (remote Idaho per ATS listing).
• Anticipated close date: 12/14/2026.
• Pay range: $86,380.00 - $129,570.00 annually; actual compensation may vary based on job duties, experience, expertise and work location.