Sr Service Engineer - Hyderabad

Overview

Sr. Service Engineer responsible for installing, servicing, and maintaining Videojet equipment at customer sites, including preventive maintenance and warranty/service transactions.

What you'll do

• Attend breakdown calls in the region.
• Raise requests for parts and close transactions under warranty, CAMP, or chargeable service.
• Complete on-site installation, commissioning, and maintenance of equipment.
• Perform preventive maintenance as per schedule.
• Demonstrate products to customers and update service reports in Oracle.
• Identify parts and equipment requirements, submit quotes, and generate service leads for upgrades/replacements.

What you'll need

• Have a Diploma or Engineering education in any stream.
• Have 5+ years of field service experience.
• Be familiar with the local language (Telegu).
• Be able to work independently and use judgment under general direction.
• Prioritize workload and multitask within given time frames.
• Communicate and analyze technical problems to provide solutions.

Details

• Job location listed as HYDERABAD.
• Travel required: 80%.