Sr. Solution Architect, Integrations (MANTL)

Overview

Sr. Solution Architect, Integrations (MANTL) partners with internal teams to deliver committed integrations and drives client adoption of MANTL solutions after initial implementation. The role is the internal expert on data in and out of MANTL and owns technical relationships with external integration partners.

What you'll do

• Partner with internal resources to ensure on-time delivery of committed integrations and maintain best practices.
• Lead customers to adopt MANTL solutions online and in-branch after initial implementation.
• Become the internal expert on data in and out of MANTL.
• Own the technical relationships with external integration partners that serve mutual customers.
• Collaborate with cross-functional leadership to define and iterate on best practices and playbooks for technical integration implementation and ongoing support.
• Work with Service Delivery, Product, Engineering, and Account Management teams to streamline client onboarding and ensure a smooth transition during and after launch on MANTL.
• Translate business requirements into scalable system configurations aligned with best practices.
• Configure and deploy backend settings for financial institutions using JSON and Postman.
• Design sustainable solutions that balance customer requests with platform guidelines and long-term stability.
• Provide client-facing support when deep functional or technical expertise is required.
• Configure and validate third-party integrations.
• Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports.
• Maintain clear documentation of configuration decisions, constraints, and customer-specific setups.
• Manage multiple concurrent implementations with strong attention to detail and quality.
• Assist teammates in troubleshooting and resolving basic to moderate configuration issues.
• Lead review sessions with team members to apply learnings to existing best practices.

What you'll need

• Ability to quickly learn new technology and become a subject matter expert.
• 10+ years leading enterprise SaaS implementations in a highly technical environment.
• Expert-level understanding of a variety of approaches to data integration with external systems.
• Proficiency working with APIs and backend configuration tools (REST APIs, SQL, JSON).
• Ability to translate business requirements into technical system configurations.
• Strong written documentation skills.
• Ability to manage multiple concurrent projects effectively.
• Experience partnering cross-functionally with Product, Engineering, Implementation, and Support teams.
• Ability to serve as an escalation point for the team when issues arise.

Nice to have

• Experience configuring or integrating with core banking systems or other regulated financial systems.
• Experience with SAML, OIDC, TypeScript, Python, and developing Agents.
• Experience testing new features or participating in pre-GA validation.
• Familiarity with JIRA or similar ticketing systems.

Details

• Location: US Remote (remote-first company; role is remote in the US).
• Salary range: $96,000 - $120,000.
• Alkami cannot offer employment sponsorship at this time; candidates must be eligible to work in the US for full-time employment.
• Alkami is not accepting outside recruiting firms for this search.