Sr. Technical Program Manager

Overview

Lead complex, cross-functional technical programs for Mastercard’s Security Threat and Response Management team, delivering tools and capabilities that secure assets. Drive end-to-end execution across engineering, product, security, architecture, and business teams to deliver strategic outcomes and measurable impact.

What you'll do

• Lead and successfully deliver multiple concurrent, complex, and cross functional technical programs from concept through launch, ensuring alignment to business and security objectives.
• Act as a strategic partner to Engineering, Product, Security, Architecture, and Business stakeholders to drive shared outcomes.
• Own end to end program planning and execution, including scope, timelines, dependencies, risks, and delivery commitments.
• Define and track clear milestones, success metrics, and program health indicators to ensure predictable delivery.
• Drive execution rigor by managing dependencies, facilitating deep technical discussions, aligning on architecture decisions, and navigating engineering trade offs.
• Proactively identify execution risks, surface trade offs, and drive timely risk mitigation and decision making.
• Provide clear, concise, executive level status updates, metrics, and data driven recommendations to leadership.
• Establish and continuously improve program governance, delivery processes, and operational excellence best practices.
• Serve as a strong voice for the team—leading demos, acceptance discussions, and representing the program with confidence across forums as needed.
• Mentor and guide junior TPMs and less experienced team members, fostering growth, accountability, and high standards of execution.

What you'll need

• Proven ability to operate in ambiguous, fast‑paced environments.
• Exceptional stakeholder communication and influencing skills.
• Demonstrated ownership, accountability, and delivery excellence.
• Strong understanding of the Software Development Lifecycle (SDLC) and agile delivery in complex, multi‑team environments.
• Proven ability to break down ambiguous problems, plan and execute work through Agile delivery models (Scrum, Kanban), and consistently deliver high impact technical programs.
• Comfort diving deep into technical details to inform trade offs, manage risk, and build credibility with engineering teams.
• Data driven decision making and leadership of continuous improvement across teams and programs.
• Ability to effectively partner with business leaders, architects, engineers, and designers to shape delivery strategy and execution plans.
• Ability to build strong relationships and influence without authority, earning trust and respect across dependent teams.
• Strong technical writing, documentation, and knowledge transfer skills, enabling teams beyond immediate scope to operate independently.
• Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience).
• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Details

• Location: Pune, India.