Staff Delivery Manager

Overview

Lead technology delivery of country e-invoicing and digital reporting implementations, bringing together Tax, Finance, ERP, integration, data, security, operations and external partners to meet regulatory obligations.

What you'll do

• Lead a portfolio of country e-invoicing and digital reporting implementations, focusing the team on regulatory priorities and achievable plans.
• Work with subject-matter guides to turn country requirements into clear scope, achievements, dependencies, decisions and acceptance criteria.
• Connect Tax, Finance, business, ERP, integration, data, security, service and supplier teams across the invoice lifecycle.
• Promote shared standards and reusable capabilities while recognising genuine local statutory needs.
• Keep delivery clear by leading plans, risks, issues, decisions, costs, resources and regulatory dates.
• Guide data readiness, end-to-end testing, reconciliation, control evidence, cutover and post-launch stabilisation.
• Partner with external providers, clarifying responsibilities, dependencies, service expectations and resilience needs.
• Support a smooth transition into BAU, with clear ownership, monitoring, incident management, change control and fallback arrangements.
• Use practical measures such as timeliness, error rates, control efficiency, stability and cost to track outcomes and improve delivery.

What you'll need

• Experience delivering technology-enabled change involving several teams, systems, countries or partners.
• A practical grounding in delivery planning, governance, dependencies, risks and issues, budgets, testing, cutover and transition to service.
• Experience in ERP, integration, data-rich or regulated environments, with an understanding of end-to-end process impacts.
• The ability to work with specialists to interpret business or regulatory needs and shape realistic delivery scope.
• Experience working with third-party providers and constructively testing assumptions, estimates and commitments.
• Clear, inclusive communication and the ability to build alignment, explain trade-offs and raise decisions at the right time.
• Familiarity with Agile, hybrid or traditional delivery approaches, and the judgement to use what fits the work.

Nice to have

• Exposure to e-invoicing, indirect tax, digital reporting or tax technology.
• Experience with SAP or another enterprise ERP, middleware or compliance platform.
• Knowledge of financial controls, audit evidence, operational resilience or service transition.
• A project, programme or Agile delivery qualification, or equivalent practical experience.

Details

• Hybrid of office and remote working.
• Up to 10% travel should be expected.
• Eligible for relocation within country.
• Advertised as full time; flexible working arrangements may be considered.