Staff Tech, Product & Technical Support

Overview

Remote commissioning, validation, integration and troubleshooting of Building Management Systems (BMS) and HVAC control systems, with technical support for live customer issues.

What you'll do

• Perform remote commissioning of BMS and HVAC control systems using Niagara N4, NexRev, and Novar platforms.
• Validate controller configurations, control logic, point databases, graphics, alarms, schedules, and trends.
• Commission and verify field devices such as sensors, actuators, VFDs, dampers, valves, meters, and controllers.
• Monitor and analyze live system data, alarms, trends, and logs to identify functional and performance issues.
• Troubleshoot control logic, network communication, and application-level issues across BMS subsystems.
• Diagnose integration issues across BACnet, Modbus, LON, and IP-based protocols.
• Provide technical support through calls, emails, and remote sessions for live customer issues.
• Support testing of HVAC systems including AHU, RTU, Heat Pump, VAV and lighting systems.
• Coordinate remotely with site teams, commissioning agents, and internal engineering teams.
• Prepare detailed commissioning reports, as-built documentation, and technical advisory notes.
• Track commissioning issues, punch points, and action items to closure using project trackers.
• Provide post-commissioning support and assist during system handover and stabilization phases.
• Support critical commissioning and troubleshooting activities outside normal business hours when required.

What you'll need

• Strong hands-on knowledge of Niagara Framework (N4) including station setup, backups, restores, and upgrades.
• In-depth understanding of BMS architecture, controllers, and supervisory systems.
• Strong expertise in HVAC control sequences and building equipment operation.
• Ability to troubleshoot application, controller, and network-level issues.
• Knowledge of electrical and mechanical fundamentals related to HVAC and building automation.
• Experience in BMS integrations and third-party device communication.
• Ability to interpret control drawings, wiring diagrams, and functional descriptions.
• Strong verbal and written communication skills for technical discussions with Technicians and stakeholders.

Details

• Location: Bangalore, India.
• Employment type: FullTime.
• Out-of-hours work may be required for critical commissioning and troubleshooting activities.