Strategic Account Executive 4 - Regverts

Overview

Lead relationships and complex solution selling across Twilio's Customer Engagement Platform for top enterprise financial services and FinTech organizations on the Regulated Verticals team.

What you'll do

• Manage and expand some of Twilio's most important Regulated Verticals customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with the largest customers, focusing on deep discovery, listening to customer needs, and championing their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast using Salesforce.
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices.

What you'll need

• A total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
• Expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells, and solutions consulting.
• Comfortable working with business and highly technical leaders, influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor's Degree or equivalent years of experience.

Nice to have

• Deep experience working with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security, or commodity trading, especially in non-standard segments.
• Software, SaaS, CPaaS, or PaaS selling experience.

Details

• Remote role, not eligible to be hired in CT, NJ, NY, WA, PA, or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.
• Approximately 20% travel anticipated.
• May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
• Commissions eligible; may be eligible for equity plan participation.