Strategic Account Manager - Critical Care (Chandigarh)

Overview

The Product Specialist – Critical Care serves as the primary clinical and commercial interface for Fresenius Medical Care's Critical Care therapy portfolio, driving therapy adoption in ICUs and building institutional relationships.

What you'll do

• Drive revenue growth within the assigned territory through therapy initiation, utilization growth, and account expansion in new and existing ICU accounts.
• Develop an understanding of ICU workflows, patient profiles, and clinical decision-making dynamics.
• Engage intensivists, nephrologists, and critical care nursing teams to drive adoption of CRRT/HVHDF therapies and ensure optimal therapy utilization.
• Create and execute structured account plans for key hospitals and critical care centres.
• Conduct regular in-person visits, clinical presentations, and therapy reviews to identify growth opportunities and address adoption barriers.
• Provide hands-on clinical demonstration, in-service training, and bedside support on product usage, therapy protocols, and best practices.
• Track and analyse competitive activity, therapy trends, and account-level data, and share actionable insights with marketing and clinical teams.
• Identify, engage, and develop Key Opinion Leaders in critical care and nephrology to advocate for therapy upgradation and peer education.
• Work closely with Sales, Technical Service, Marketing, and Clinical teams to provide pre- and post-sale support.
• Deliver quarterly and annual revenue targets, therapy initiation and utilization metrics, active ICU account engagement, training sessions, KOL pipeline, and timely reporting.

What you'll need

• Graduate in Life Sciences, Pharmacy, Nursing, or Biomedical Engineering.
• 3–6 years of experience in medical devices.
• At least 2 years in ICU-facing roles (CRRT, ventilation, hemodynamic monitoring, or similar).
• Demonstrated ability to drive revenue growth in a clinical selling environment.
• Strong communication, relationship-building, and clinical presentation skills.

Nice to have

• Paramedical background in critical care.

Details

• Location: Chandigarh.
• Willingness to travel extensively within the assigned territory.