Strategic Account Manager, Medical Communications

Overview

A Strategic Account Manager supports the Strategic Account Director by managing projects and client relationships in medical communications, with the goal of eventually owning a book of business as a Strategic Account Director.

What you'll do

• Understand clients' business challenges and the strategic questions they are or should be asking, and help them define and achieve business goals.
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year.
• Manage and strengthen client relationships.
• Propose, sell to clients, and oversee ideas and projects tied to clients' objectives.
• Continuously offer unsolicited ideas to increase the effectiveness of clients' brand and company activities.
• Understand revenue generation and recognition, and contribute to Precision AQ's profitability through good management.
• Serve as an advocate and strong representative for Precision AQ.
• Identify and cultivate new business opportunities, even if only by passing them along internally.
• Initiate and oversee Precision AQ activities on behalf of and in support of clients.
• Manage day-to-day client-Precision AQ communication on strategy and planning.
• Become a partner to each client, functioning as an extension of the client's team and taking ownership and accountability for their business.
• Closely manage clients' budget and team efficiency to maximize return for clients and Precision AQ.
• Work with the internal team to exceed clients' expectations.
• Mentor, train, and coach team members to facilitate growth and development.
• Stay abreast of developments in clients' industries, including science, competitors, and regulations.
• Keep honing marketing and strategy expertise to better serve clients and Precision AQ.
• Network and connect to grow your influence and add value.
• Support the Strategic Account Director with tasks such as assisting in annual strategic/tactical plans, addressing ad hoc client requests, reviewing and finalizing materials for external distribution, participating in or leading calls with clients or healthcare practitioners, preparing content to fulfill client requirements, and travelling to and supporting live meetings with clients and/or healthcare practitioners.
• Assume an independent lead role on individual projects and responsibility for a modest revenue goal, as day-to-day activities vary with client needs, account size, product status, and Precision AQ needs.

What you'll need

• Bachelor's degree.
• Minimum of 3 years of experience in account management, overseeing both client relationships and internal teams within medical communications or a related industry.
• PowerPoint design proficiency.
• Strong strategic and analytical background.
• Ability to interact in a professional manner with clients and leaders across a variety of therapeutic areas.
• Ability to understand and interpret market dynamics, scientific information, and clinical and preclinical data.
• Ability to interpret business metrics and financial information.
• Highly motivated, with outstanding professional credentials, business accomplishment, and leadership.
• Resourcefulness, tenacity, independence, energy, and self-confidence.

Nice to have

• Advanced degree (PhD, MD or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing or business.
• Prior exposure to medical affairs, publications, and/or peer-to-peer marketing (strongly preferred).

Details

• Location: Remote, United States.
• Candidates must be legally authorized to work in the country of employment without employer sponsorship.
• Reasonable estimate of the current compensation range: $79,360 to $119,040 USD.
• Eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off.