Supplier Management Specialist

Overview

Manage strategic supplier performance, contracts, and partnerships within Print Supply Chain Management to improve quality, service, cost, and operational outcomes.

What you'll do

• Manage strategic supplier performance, maintaining scorecards, KPIs, reports, reviews, and meetings.
• Monitor contracts and SLAs, and address gaps through corrective actions.
• Improve service, quality, cost, and operations.
• Build strong relationships and maintain commercial governance.
• Manage supplier contracts throughout their lifecycle, including monitoring obligations, pricing, and service commitments.
• Support renewals, amendments, and extensions, and maintain accessible records.
• Work with Procurement and Legal to clarify contract terms.
• Support sourcing and tender activities, contributing to RFPs, RFIs, evaluations, and due diligence.
• Assist with supplier assessments, onboarding, and transitions, and define performance and service expectations.
• Track supplier spend, volumes, and cost trends, and measure results against budgets and targets.
• Support invoice checks and payment resolution, verify pricing, and identify savings.
• Work with Risk Management and Operations to assess operational, financial, geopolitical, cybersecurity, sustainability, and compliance risks.
• Maintain risk registers, track mitigation actions, and support continuity plans, incident management, and reviews.
• Ensure compliance with company policies, regulations, sustainability commitments, and ethical standards.
• Review compliance records and certifications, and escalate issues appropriately.
• Maintain supplier dashboards and reports, analyse operational and commercial data, and identify trends and improvement opportunities.
• Support forecasting and capacity planning.
• Partner with Procurement, Operations, Finance, Customer Service, Planning, Risk Management, Legal, and other teams to promote an integrated, end-to-end supply chain.

What you'll need

• Demonstrate a strong commitment to achieving goals.
• Monitor progress regularly, take responsibility for group outcomes, and encourage accountability and ownership.
• Recognise and share credit for contributions.
• Serve as a subject matter expert and provide coaching and mentoring to others.
• Explain complex technical matters clearly and adapt communication to suit the audience.
• Remain current within the discipline, build external connections, and apply best practices.
• Provide clear instructions and direction.
• Listen actively, ask effective questions, and consider different viewpoints.
• Explain the wider business context clearly.
• Manage unexpected situations independently and act with confidence.
• Remove obstacles and follow through on agreed actions.
• Encourage initiative by providing appropriate information, resources, and support while maintaining individual ownership of goals and achievements.
• Ask relevant questions and gather facts from multiple sources.
• Identify and analyse problems, recommend suitable solutions, and manage routine issues independently.
• Promote cooperation across the team and support the effective resolution of conflicts.
• Identify opportunities for teams to collaborate.
• Seek input and expertise from team members, and encourage open, constructive discussion.
• Help individuals and teams achieve their objectives, and recognise shared contributions to successful outcomes.

Details

• Location: Chennai.
• Shift timings: 2pm-11pm.
• Hybrid work: up to 3 days a week remote from home, with the rest in the office.
• Flexible working hours.
• Free transport pick-up and drop from home to office and back (applies in Chennai).