Systems Engineer - AI Platforms & Automation

Overview

Systems Engineer responsible for administering enterprise AI platforms and automation tools, ensuring secure access, platform reliability, and compliant operations.

What you'll do

• Administer ChatGPT Enterprise, Claude Enterprise, KNIME, and Alteryx.
• Manage user provisioning, RBAC, SSO, SCIM, licensing, and access reviews.
• Monitor platform health, usage, performance, and availability; troubleshoot incidents.
• Maintain SOPs, runbooks, and technical documentation for operational continuity.
• Support API and MCP configuration between AI platforms and collaborative platforms.
• Implement enterprise security controls, governance, and managed policies/guardrails.
• Support releases, upgrades, testing, automations, audits, and change management.

What you'll need

• Minimum 3 years of systems engineering or platform administration experience.
• Bachelor’s degree in computer science, IT, information systems, or related field.
• Knowledge of Entra ID/Azure AD, SSO, SCIM, MFA, and APIs.
• Experience administering enterprise SaaS and enterprise platforms.
• Experience with ChatGPT Enterprise, Claude Enterprise, KNIME, and Alteryx.
• Experience with Jira, Confluence, Git, PowerShell, or Python.
• Strong troubleshooting, analytical, and communication skills.

Nice to have

• Relevant Microsoft, Azure, AWS, or platform certifications.

Details

• Role described as providing L2/L3 operational support and root cause analysis.