Systems Engineer (Wintel) - Day Shift

Overview

Own the end-to-end configuration, patching, operation, performance, security, availability and recoverability of the Windows Server estate and on-premises infrastructure, including VMware vSphere, Nutanix, HPE GreenLake, Dell Isilon/PowerScale, SAN/NAS storage, Active Directory and Windows and Linux platform services. Administer AWS and Azure infrastructure alongside the on-premises estate, provide second- and third-level escalation, and guide less experienced engineers within a shift-based infrastructure team.

What you'll do

• Provision, configure, harden, maintain and decommission Windows Server using standardized images and documented build standards.
• Administer physical compute and server hardware, including OEM servers, firmware and BIOS, out-of-band management, racking, cabling and support status.
• Monitor system health, capacity and performance, respond to alerts and resolve degradation before incidents occur.
• Support the design and implementation of resilient on-premises infrastructure.
• Administer Nutanix clusters, VMware vSphere environments and HPE GreenLake infrastructure, including health, capacity, lifecycle, upgrades and usage monitoring.
• Plan and execute cluster and hypervisor upgrades with validated rollback and maintain interoperability across firmware, hypervisor and guest operating system levels.
• Monitor virtualization capacity and performance, right-size workloads and forecast growth.
• Administer Dell Isilon/PowerScale, SAN and NAS storage, including provisioning, shares, quotas, snapshots, replication, tiering, firmware, lifecycle and support contracts.
• Manage storage capacity planning and performance troubleshooting.
• Coordinate protection policy, restore and disaster recovery with the Storage and Backup Engineer.
• Administer Active Directory forest and domain structure, domain controllers, FSMO roles, sites and services, replication, organizational units, groups and schema-affecting changes.
• Administer Group Policy, DNS, DHCP, Active Directory Certificate Services, file and print services, shares, permissions, quotas and Windows-based application and management services.
• Maintain directory hygiene and privileged access, including tiering, service account governance and cleanup of stale and orphaned objects.
• Support Entra ID hybrid identity, including Entra Connect synchronization, sync error resolution, device registration and hybrid join.
• Execute domain lifecycle activity, including domain controller promotion and demotion, functional level raises, and domain or forest migration and consolidation.
• Manage recurring patching cycles for Windows Server, hypervisors, firmware and supporting infrastructure.
• Remediate enterprise vulnerability findings through closure and report remediation status, risk acceptance and exceptions.
• Maintain CIS or equivalent hardening baselines, detect configuration drift and remediate deviations.
• Perform structured pre-patch and post-patch validation and document every cycle.
• Follow and enforce change control, risk and impact assessment, tested rollback planning and maintenance-window coordination.
• Author and maintain runbooks for patching, builds, upgrades, failovers and recovery.
• Administer AWS and Azure infrastructure-as-a-service workloads, including compute, disks, images, virtual networking, security groups and resource tagging.
• Extend Windows Server and Active Directory practices into cloud environments, including domain-joined servers, directory services, cross-environment DNS and hybrid connectivity.
• Apply consistent build, hardening, patching and monitoring standards to cloud servers.
• Support workload assessment, migration and rollback between on-premises and cloud environments.
• Monitor cloud consumption and remove orphaned instances, disks and snapshots.
• Support backup, replication and disaster recovery and participate in DR drills and restore testing.
• Develop PowerShell automation and infrastructure-as-code to reduce repetitive administration and configuration drift.
• Provide second- and third-level support, troubleshoot complex issues to root cause and liaise with vendors.
• Work the assigned shift, complete documented shift handovers and verify handovers received at shift start.
• Provide technical guidance and mentoring to less experienced engineers and maintain technical documentation.

What you'll need

• Information Technology, Engineering or a closely related field, or equivalent professional experience.
• 7+ years of experience in systems engineering or systems administration, including substantial hands-on responsibility for a production Windows Server estate.
• Hands-on Active Directory and related directory services administration, including forest and domain structure, domain controllers, FSMO roles, replication, Group Policy, DNS, DHCP and certificate services.
• Experience with domain controller promotion and demotion, functional level raises, or domain or forest migration and consolidation.
• Experience supporting Entra ID hybrid identity, including Entra Connect synchronization, sync error resolution and hybrid device join.
• Hands-on VMware vSphere administration, including hosts, clusters, vCenter, datastores, host maintenance and upgrades.
• Hands-on Nutanix hyperconverged infrastructure administration, including cluster health, capacity and Life Cycle Manager upgrades.
• Hands-on enterprise storage administration, including Dell Isilon or PowerScale and SAN or NAS arrays, provisioning, replication, quotas and capacity management.
• Hands-on experience administering infrastructure-as-a-service workloads in AWS or Microsoft Azure, including compute, storage, virtual networking and hybrid connectivity.
• Experience extending Windows Server and Active Directory practice into cloud, including domain-joined cloud servers, DNS resolution across environments and cloud server patching.
• Ownership of a recurring server patching cycle, including validation, exception governance and compliance reporting against defined standards.
• Experience remediating enterprise vulnerability management findings, including tracking to closure and documented risk acceptance.
• Experience with configuration hardening baselines such as CIS and detection and remediation of configuration drift.
• Experience operating within a formal change management process, including Change Advisory Board submission, rollback planning and post-implementation review.
• Experience supporting backup, replication and disaster recovery and participating in DR drills and restore testing.
• Strong PowerShell scripting ability and practical use of automation or infrastructure-as-code.
• Experience working within a shift-based infrastructure team, including structured handover of open incidents and in-flight change.
• Professional proficiency in spoken and written English.

Nice to have

• Experience operating consumption-based or as-a-service infrastructure such as HPE GreenLake, including capacity monitoring against contracted commitment.
• Certification such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware VCP-DCV, Nutanix NCP, or an AWS or Azure associate-level credential.
• ITIL 4 Foundation, or equivalent demonstrated knowledge of incident, change and problem practice.

Details

• Location: Navi Mumbai.
• The role works an assigned shift within a multidisciplinary infrastructure team.
• The role reports to the Manager IT Infrastructure for the assigned shift.