Systems Engineer (Wintel) Night Shift

Overview

The Systems Engineer (Wintel) is an end-to-end infrastructure engineer responsible for configuring, patching and operating the Windows Server estate and on-premises platforms, including traditional server and hardware, VMware vSphere, Nutanix, HPE GreenLake, Dell Isilon, enterprise SAN and NAS storage, Active Directory, and Windows and Linux platform services. The role also administers AWS and Azure infrastructure-as-a-service workloads, supports security, availability and recoverability, provides second- and third-level escalation, and works an assigned shift in Navi Mumbai.

What you'll do

• Provision, configure, harden, maintain and decommission Windows Server using standardized images and documented build standards.
• Administer physical compute, OEM servers, firmware and BIOS, out-of-band management, racking, cabling and OEM support status.
• Monitor system health, capacity and performance and respond to alerts and degradation.
• Support resilient on-premises infrastructure design and implementation.
• Administer Nutanix clusters, VMware vSphere, HPE GreenLake infrastructure, Dell Isilon or PowerScale, SAN and NAS arrays.
• Plan and execute cluster and hypervisor upgrades with validated rollback and maintain interoperability across infrastructure layers.
• Forecast virtualization, storage, computing and cloud capacity and coordinate capacity, lifecycle and support activities.
• Administer Active Directory, domain controllers, FSMO roles, replication, Group Policy, DNS, DHCP, certificate services, file and print services, shares, permissions and quotas.
• Maintain directory hygiene, privileged access, service account governance and access reviews.
• Support Entra ID hybrid identity, including synchronization, sync error resolution, device registration and hybrid join.
• Execute domain lifecycle activity, including domain controller promotion and demotion, functional level raises, and domain or forest migration and consolidation.
• Manage recurring patching for Windows Server, hypervisors, firmware and supporting infrastructure.
• Remediate enterprise vulnerability management findings, track items to closure, and manage risk acceptance and exceptions.
• Maintain CIS or equivalent hardening baselines and remediate configuration drift.
• Perform pre-patch and post-patch validation and follow change control, rollback planning and maintenance-window coordination.
• Author and maintain runbooks for patching, builds, upgrades, failovers and recovery.
• Administer AWS and Microsoft Azure infrastructure-as-a-service workloads, including compute, disks, images, virtual networking, security groups and resource tagging.
• Extend Windows Server and Active Directory practices into cloud environments and support hybrid connectivity over VPN, Direct Connect or ExpressRoute.
• Apply build, hardening, patching and monitoring standards to cloud servers and remove orphaned cloud resources.
• Support workload assessment, migration and rollback between on-premises and cloud.
• Support backup, replication and disaster recovery and participate in DR drills and restore testing.
• Develop PowerShell automation and infrastructure-as-code.
• Provide second- and third-level support, troubleshoot complex issues to root cause, and liaise with vendors.
• Work the assigned shift, complete documented shift handovers and verify handovers received.
• Provide technical guidance and mentoring to less experienced engineers and maintain technical documentation.

What you'll need

• Information Technology, Engineering or a closely related field, or equivalent professional experience.
• 7+ years of experience in systems engineering or systems administration, including substantial hands-on responsibility for a production Windows Server estate.
• Hands-on administration of Active Directory and related directory services, including forest and domain structure, domain controllers, FSMO roles, replication, Group Policy, DNS, DHCP and certificate services.
• Experience with domain controller promotion and demotion, functional level raises, or domain or forest migration and consolidation.
• Experience supporting Entra ID hybrid identity, including Entra Connect synchronization, sync error resolution and hybrid device join.
• Hands-on administration of VMware vSphere, including hosts, clusters, vCenter, datastores, host maintenance and upgrades.
• Hands-on administration of Nutanix hyperconverged infrastructure, including cluster health, capacity and Life Cycle Manager upgrades.
• Hands-on administration of enterprise storage, including Dell Isilon or PowerScale and SAN or NAS arrays, covering provisioning, replication, quotas and capacity management.
• Hands-on experience administering infrastructure-as-a-service workloads in AWS or Microsoft Azure, including compute, storage, virtual networking and hybrid connectivity.
• Experience extending Windows Server and Active Directory practice into cloud, including domain-joined cloud servers, DNS resolution across environments and cloud server patching.
• Ownership of a recurring server patching cycle, including validation, exception governance and compliance reporting against defined standards.
• Experience remediating enterprise vulnerability management findings, including tracking to closure and documented risk acceptance.
• Experience with configuration hardening baselines such as CIS and detection and remediation of configuration drift.
• Experience operating within a formal change management process, including Change Advisory Board submission, rollback planning and post-implementation review.
• Experience supporting backup, replication and disaster recovery and participating in DR drills and restore testing.
• Strong PowerShell scripting ability, with practical use of automation or infrastructure-as-code.
• Experience working within a shift-based infrastructure team, including structured handover of open incidents and in-flight change.
• Professional proficiency in spoken and written English.

Nice to have

• Experience operating consumption-based or as-a-service infrastructure such as HPE GreenLake, including capacity monitoring against contracted commitment.
• Certification such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware VCP-DCV, Nutanix NCP, or an AWS or Azure associate-level credential.
• ITIL 4 Foundation, or equivalent demonstrated knowledge of incident, change and problem practice.

Details

• Location: Navi Mumbai, Maharashtra, India.
• Work the assigned night shift within a multidisciplinary infrastructure team.
• Report to the Manager IT Infrastructure for the assigned shift.
• Coordinate with global infrastructure teams and senior stakeholders.