Systems Engineer (Wintel) - Swing Shift

Overview

The Systems Engineer (Wintel) is an end-to-end infrastructure engineer responsible for configuring, patching and operating the Windows Server estate and on-premises platforms, including traditional server and hardware, VMware vSphere, Nutanix, HPE GreenLake, Dell Isilon, enterprise SAN and NAS storage, Active Directory, and Windows and Linux platform services. The role also administers AWS and Azure infrastructure-as-a-service workloads, supports resilience and recoverability, acts as a second- and third-level escalation point, and provides technical guidance to less experienced engineers.

What you'll do

• Provision, configure, harden and maintain Windows Server from build through decommission using standardized images and documented build standards.
• Administer physical compute and server hardware, including OEM servers, firmware and BIOS, out-of-band management, racking and cabling, and OEM support status.
• Monitor system health, capacity and performance, and respond to alerts and degradation before incidents occur.
• Support the design and implementation of resilient on-premises infrastructure.
• Administer Nutanix clusters, including health, capacity, node changes and Life Cycle Manager upgrades.
• Administer VMware vSphere hosts, clusters, HA, DRS, vCenter, datastores, resource pools, virtual machines, templates, snapshots and host maintenance.
• Administer HPE GreenLake infrastructure, including capacity and usage monitoring and coordination with HPE.
• Plan and execute cluster and hypervisor upgrades with validated rollback and maintain interoperability across infrastructure layers.
• Monitor virtualization capacity and performance, right-size workloads and forecast growth.
• Administer Dell Isilon and PowerScale, including access zones, SMB and NFS shares, quotas, snapshots and replication.
• Administer SAN and NAS arrays, including volumes, LUNs, masking, zoning, snapshots, replication and tiering.
• Manage storage capacity planning, performance troubleshooting, firmware, lifecycle and support contracts.
• Coordinate with the Storage and Backup Engineer on protection policy, restore and disaster recovery.
• Administer Active Directory forests, domains, domain controllers, FSMO roles, sites and services, replication, organizational units, groups and schema-affecting changes.
• Administer Group Policy, DNS and DHCP, including GPOs, zones, records, conditional forwarders, scopes, reservations and failover.
• Maintain directory hygiene and privileged access, including tiering, service accounts, stale objects, privileged access management and access reviews.
• Support Entra ID hybrid identity, including Entra Connect synchronization, sync error resolution, device registration and hybrid join.
• Administer Active Directory Certificate Services, file and print services, shares, permissions, quotas, and Windows-based application and management services.
• Execute domain controller promotion and demotion, functional level raises, and domain or forest migration and consolidation.
• Manage recurring patching for Windows Server, hypervisors, firmware and supporting infrastructure.
• Remediate enterprise vulnerability management findings through closure and report remediation status, risk acceptance and exceptions.
• Maintain CIS or equivalent hardening baselines and remediate configuration drift.
• Perform pre-patch and post-patch validation and document each cycle.
• Follow and enforce change control, risk assessment, rollback planning and maintenance-window coordination.
• Author and maintain runbooks for patching, builds, upgrades, failovers and recovery.
• Administer AWS and Microsoft Azure infrastructure-as-a-service workloads, including compute, disks, images, virtual networking, security groups and tagging.
• Extend Windows Server and Active Directory practices into cloud environments, including domain-joined servers, DNS resolution and hybrid connectivity.
• Apply build, hardening, patching and monitoring standards to cloud servers using Azure Update Manager, AWS Systems Manager or enterprise tooling.
• Support workload assessment, migration and rollback between on-premises and cloud.
• Monitor cloud consumption and remove orphaned instances, disks and snapshots.
• Support backup, replication and disaster recovery, and participate in DR drills and restore testing.
• Develop PowerShell automation and infrastructure-as-code to reduce repetitive administration and configuration drift.
• Provide second- and third-level support for Windows, virtualization, storage and cloud issues through root cause resolution.
• Work the assigned shift and complete and verify documented shift handovers.
• Provide technical guidance and mentoring to less experienced engineers and maintain technical documentation.

What you'll need

• Information Technology, Engineering or a closely related field, or equivalent professional experience.
• 7+ years of experience in systems engineering or systems administration, including substantial hands-on responsibility for a production Windows Server estate.
• Hands-on Active Directory and directory services administration covering forest and domain structure, domain controllers, FSMO roles, replication, Group Policy, DNS, DHCP and certificate services.
• Experience with domain controller promotion and demotion, functional level raises, or domain or forest migration and consolidation.
• Experience supporting Entra ID hybrid identity, including Entra Connect synchronization, sync error resolution and hybrid device join.
• Hands-on VMware vSphere administration covering hosts, clusters, vCenter, datastores, host maintenance and upgrades.
• Hands-on Nutanix hyperconverged infrastructure administration covering cluster health, capacity and Life Cycle Manager upgrades.
• Hands-on enterprise storage administration, including Dell Isilon or PowerScale and SAN or NAS arrays, covering provisioning, replication, quotas and capacity management.
• Hands-on administration of infrastructure-as-a-service workloads in AWS or Microsoft Azure, including compute, storage, virtual networking and hybrid connectivity.
• Experience extending Windows Server and Active Directory practices into cloud, including domain-joined cloud servers, DNS resolution across environments and cloud server patching.
• Ownership of recurring server patching cycles, including validation, exception governance and compliance reporting.
• Experience remediating enterprise vulnerability management findings through closure with documented risk acceptance.
• Experience with CIS or equivalent hardening baselines and configuration drift remediation.
• Experience operating within formal change management, including Change Advisory Board submission, rollback planning and post-implementation review.
• Experience supporting backup, replication and disaster recovery and participating in DR drills and restore testing.
• Strong PowerShell scripting ability and practical use of automation or infrastructure-as-code.
• Experience working within a shift-based infrastructure team with structured handover of open incidents and in-flight change.
• Professional proficiency in spoken and written English.

Nice to have

• Experience operating consumption-based or as-a-service infrastructure such as HPE GreenLake, including capacity monitoring against contracted commitment.
• Certification such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware VCP-DCV, Nutanix NCP, or an AWS or Azure associate-level credential.
• ITIL 4 Foundation, or equivalent demonstrated knowledge of incident, change and problem practice.

Details

• Location: Navi Mumbai, Maharashtra, India.
• Work the assigned swing shift within a multidisciplinary infrastructure team.
• Report to the Manager IT Infrastructure for the assigned shift.
• Complete documented handovers at shift boundaries covering open incidents, in-flight changes, running maintenance and pending actions.