Talent Operations Coordinator

Overview

Talent Operations Coordinator at OnePay, the operational backbone of hiring and onboarding, combining hands-on candidate and interviewer coordination with process ownership and recruiting data.

What you'll do

• Master interview scheduling across time zones, departments, and competing priorities with precision and efficiency.
• Own the interview lifecycle in Ashby end to end, keeping stages, scorecards, and interviewer assignments accurate and running regular data hygiene audits.
• Manage interviewer coordination and readiness, including scheduling, prep materials, feedback reminders, and calendar and room or video logistics.
• Be the go-to point of contact for candidates, providing clear communication, timely updates, and a professional experience throughout.
• Keep Ashby running smoothly and coordinate preboarding.
• Work with the Talent Operations team to optimize processes, track key metrics, and turn recruiting data into actionable improvements.
• Get exposure to the broader People team and join initiatives including talent research and onboarding support.
• Build and maintain templates, playbooks, and SOPs for scheduling, candidate communications, and preboarding.
• Track and report on core recruiting metrics (time to schedule, time to feedback, candidate NPS, offer acceptance rate) and flag bottlenecks.
• Partner with recruiters to source for a few select roles, including researching target companies, identifying and engaging prospects, and building talent pipelines.
• Plan and run post-onboarding sessions and check-ins, coordinating with managers, IT, and People Ops so new hires stay supported through their first weeks.
• Prepare presentations and training materials for onboarding and compliance programs.
• Champion AI adoption across the talent team, streamlining communication, automating repetitive tasks, and finding efficiency wins.

What you'll need

• 4-7 years of experience in talent operations and recruiting coordination.
• Exceptional organizational skills with an operations-first mindset.
• Outstanding written and verbal communication.
• An AI-native approach, already using tools like Claude and Gemini effectively.
• Proficiency with ATS platforms and Google Workspace.
• Drive and proactivity.

Nice to have

• Ashby experience.

Details

• Location: Bangalore, India.
• Hybrid work model: Bengaluru office three days a week.
• Monthly transport and work-from-home allowances.